Disclaimer: Thisthreadwas migrated from our previous version of the Google Nest Community. And, with the Matter smart home standard on the way, Google will start to work with even more devices in the very near future. Google does offer a free replacement for any malfunctioning devices if proven to be the case of a hardware malfunction. It also helps to check the indicator light located on the speaker; four lights means the mic is off. You can view cameras (here, in a grid), but that's it. Select the Factory Reset option and confirm your selection. Scroll and locate the Firmware version tile. Same here, I get a response on all three devices, it verbally confirms what I asked it to do, but does not do it. Apart from being a nerd, i love gaming and watching movies in my free time. Tap Settings . Also, check and ensure a snug fit at the power port. ; Select the buggy Google Home speaker from the list of devices on the home page. Once I start it back, shortly after, the sleep podcast randomly gets changed by the speaker. Select the Home device, tap the three dots in the upper-right corner, then select Settings. I just got the HomePod as I am a fully committed iPhone user but I've a house full of bulbs and plugs that were going to be phased out. One of my Google Home Minis has started randomly telling me "The mic is off" and "The mic is back on" or similar phrases. Can anyone help? I know the feeling of not having a working device when needed. I have unplugged and replugged a million times, reset multiple times, flipping the switch over and over, flipping it hard, and beating this thing off of my counter top. I issue the command to play X fit Y minutes and Google verbally confirms that it will do exactly this. Turn on device usage data and crash reports: 2. It's so annoying!! However, barely a few of those SmartThings gadgets worked seamlessly with Googles Home app for controlling smart home gizmos. Stay close to your new device, at least within several feet, while you are connecting. Not sure about unplugging and plugging it in 10 times but I found a factory reset solved the problem. If you're already sharing your phone location using the Nest app, enabling it in the Home app will disable it in the Nest app. You may want to change some of your Home/Away Assist settings to help it do a better job. Note: For iOS devices, turn on Send device usage and crash reports. I have woken up every night in the middle of the night and the speaker has stopped casting the podcast; even when I start it back, it stops again and also changes the podcast. One other thing to note is the type of power adapter and cable. Turn off cellular/mobile data.This ensures your phone or tabl. Further steps include purchasing a new Google Home, unplugging the device, or muting the device. (Example: Send Google Home device usage and crash reports to Google.) While the redesign certainly retains a more straightforward, minimalist look to its UI elements, the settings themselves are as abundant as ever giving users full control over every aspect of their smart home. Hey! Google home mini keeps shutting down after playing 1-2 minutes of music Not sure if this has been covered yet, but my google home mini shuts down completely when I play music and it seems like there is a decent amount of residual heat coming off it when it shuts down.. any clue on how to fix this or the steps to getting a replacement? Thanks for the details you provided. The absolute first thing to check and take care of in dire situations like a restart loop is the cable situation on your device. If so, better contact the customer services of Google for further assistance. These glitches, if gone unnoticed, will cause problems on your device. Next, go to the "Display" option. If youre still experiencing issues for some reason. In order to remove the microphone switch from the Google Home Mini safely, follow the steps below: This fix was brought to the attention of users facing this issue by Joe Cox [JoeDoesStuff], with his excellent youtube video detailing the steps clearly. Head to the Home app and ensure all updates have been applied to the Home device to see if this addresses the problem. But before moving on to performing a power cycle, it is always safe to first do a traditional software reboot. I hope my troubleshooting article on fixing the Google Home Mini mic-off error has been a helpful read and has aided you with the same. Being that I start the podcast from my phone and cast it to the nest mini, there is no activity showing when I start it, except when I tell the assistant to set a sleep timer for 8 hours. To get the most out of Google Home, choose your Help Center: U.S. Help Center, U.K Help Center, Canada Help Center, Australia Help Center. Open the Google Home app. We're truly sorry for the inconvenience. On your mobile device, turn the Wi-Fi off and perform a complete shutdown. For me atleast, if I put the switch in a certain sweet spot, near the middle, farthest away from the muting side, it seems to work again. If you've got a Nest camera and have been dying to give it a go as part of Google's new web preview, it's time. Sorry that I only had a cursory look and did not see an open thread on that (except some old threads). Tap the switch near the top of the menu to enable or disable this option. Despite the mic switch is on, it says the mic is off intermittently. I say by the speaker because my phone still shows the podcast I chose to cast prior to going to sleep. The first thing you should do is restart your Google Nest or Home and also restart your Wi-Fi router. Thanks for posting here in the Google Nest Community. One plausible yet detrimental reason for restart loops on your Nest Hub may be erroneous bugs and errors that may have taken refuge in your device. After the reset finishes, set up your Nest Hub from scratch. Remove the Google Home Mini from its power socket. Sometimes Home devices experience bugs that prevent them from playing music properly, especially from certain channels. Hope this helps. I'm having the same issue - no changes on my end and no fixes have worked. If Google dont fix will bin the lot and invest in Alexa, really. If your Google Home Mini says the mic is off even when it is on, check the hardware of the device and power cycle the Google Home Mini. Google Homes web preview is live and its missing most features, Samsung and Google partnership finds a shared home for SmartThings, The Google Home app finally has the big redesign youve been waiting for. Tried everything including resetting them all to factory even though I knew it was not an individual speaker when they all quit. Google Nest Mini keeps disconnecting. It started a few days ago where it decided that even though my mic switch has never been turned off from the day that i bought it, it started telling me "the mic is off". Here's how to do so: You can also restart the Nest Hub through the Google Home app on your smart device. After this, reconnect the device and wait for the restart. I am having this same problem. Lets check whats going on. EDITOpened a new Gmail account, reinstalled speakersALL IS GOOD! Try these commands and observe if it will make a difference. After unplugging and replugging the power, control through the Google Home app and Assistant devices . You can, however, observe the progress or the circumstances of the update on your Google Nest Hub once the device starts updating. If you have a 2nd gen Nest Protect, youll see an option for Sound Check. I am thinking the nest mini is just not able to play sleep sounds but I want to make sure before I decide to return the device. Ironically though, a quick fix to stop such latent bugs, and the issues caused by them, is to refresh your device. I play ocean sounds at night for white noise and saying "hey google play ocean sounds for 7 hours" used to work but now it just never shuts off. Once initiated, the voice assistant will inform you of the progress. Go to the Recommended Answer. If the device is on Fuchsia, check for system firmware version: 'X.XXXXXXXX.X.XXXXXXX'. 01-11-2023 Reddit and its partners use cookies and similar technologies to provide you with a better experience. Now connect power to your modem and connect it to the router again. Read on to learn about the different troubleshooting steps that can fix your Google Nest Hub that keeps restarting. That said, we will keep an eye out on the latest developments regarding this issue and update this story as and when anything noteworthy comes to our notice. In general, if you have multiple Nest products in your home, you have different settings for each one. Turning the mic back on is done using the button on the back of the speaker. 02-23-2022 Never turn a blind eye to timely updates. Personally as a temporary measure since I use this function late at night when I'm going to bed, e.g. You can reset your device in two ways- through the app interface or through the analog method. So there is no option to change it to run while youre at home, but you can disable Sound Check completely. Note: Each person can only use one phone to share one phone location at a time. Im here to plus one on the mic on off stuff, Its a google home mini and ive never used the mic switch in 3 years. Unfortunately turned out to be a complete waste of time since it is still not working. Better to stay away from third-party accessories unless they are certified by Google. If you want to make any changes, tap on the Nest product youd like to control. Next, select the smart speaker or smart display you want to adjust. This poses a problem while asking for nearby services, weather reports, and other location-reliant items. Are you still experiencing the Sleep Timer feature issue? It helps users in automating multiple actions with the use of a single command. I have factory reset once no difference. Tap and open your Nest Hub device tab from the home screen. If youve already enabled phone location on one phone, enabling it on a different phone will disable it on the first phone. I chatted to them on-line via the support page. From your computer or mobile device, head to the Google Nest support page. Cheers, Muddi. Reset and reboot haven't solved problem. 150K views 5 years ago Google Home. The sleep timers on all 5 of my Home and Nest Minis have quit working suddenly at the same time about a week ago! (reboot, reset) If so, what have you tried so far. Scroll to the bottom. Or are you trying to have the microphone on? YOU merge them so there is only 1. The Home is attempting to link to the internet, but its either unresponsive or taking an extended amount of time (which isnt normal). (In the case of the Nest, that means turning off Auto-Away . And my MacBook Pro A1502 isn't able to mount the external hard drive, my backups and archived files are in the hard drive. Matter the interoperability protocol that will bring smart devices from different brands under a single umbrella of control is less than a month away from its official launch. Apps dont always update automatically, and its important to have the latest version. If it is, try turning the smart device completely off, then pair it again with Google Home. While you can change your phone or browser phrase, OK, Google is the only prompt for the Home. When Google Home keeps saying the mic is off, try power cycling, doing a factory reset, changing certain hardware, or calling Google support. Dishwashers, air vents, and a host of other noisemakers may prevent the Home from hearing users properly. Try unplugging the Home, waiting for a minute, and plugging it back in. We have been made aware of reported issues with the Sleep Timer. A factory reset is a next step when it comes to a software reboot on your Google Home Mini. Yes mine is doing the same mic is on and also mic is off. Tap the Device settings button. Google Nest Mini 2nd Generation keeps disconnecting I have had some 1st generation minis for a while around the house and they work just fine. Answered! This step though is a DIY implementation and is for advanced users only. 2 yr. ago. Tap on the Settings option. Tap and open your Nest Hub device tab from the home screen. 2. A new, major Google Home design overhaul is coming soon to the delight of users everywhere. The new redesign, however, aims to give users more control over their devices and settings than ever before. This might take a while. My Google Home Mini is a 1st gen version and I've had it for a few years now. When going to bed, I always ask Google Home to "shuffle < playlist> for X minutes". Saved me time. 4. You can also switch security levels whenever you manually switch between Home and Away modes. I have tried saying stop in 20 minutes as well as specifying an actual time, but all to no avail. To check whether your device is up to date or not, follow these steps on the Google Home app. Phone location can make Home/Away Assist more accurate, but it can be disabled if you want. I opened up my GH Mini a couple of weeks ago and sprayed contact cleaner around the switch area. Alternatively, you can just disable all automatic away features and manually change the temperature when you leave and when you get home. After 5 seconds, your device will begin the factory reset process. The motherboard contains a black box, which is the switch box of the Google Home Mini. Thats why weve put together a list of some of the more common issues with the Home speaker, along with a few tips for making things work right. For detailed troubleshooting steps that go beyond changing these settings, please go to our Troubleshoot automatic home and device switchingarticle. This is ridiculous the amount of us having the same issue yet Google is no where in sight. Tap Sound Check options to change whether all your Protects will run once a month and at your preferred times. Each person can only have one phone to help with Home/Away Assist. On the resultant screen, tap on the menu button in the top right corner. Not long after a recent firmware update, things started getting weird with my Google Nest Hub Max. Google Home recently learned to recognize. Select Use phone location. Tell us more and well help you get there, How your home automatically switches to Home or Away, Troubleshoot automatic home and device switching, shared access and control of your Nest products. Tap on the More option (3 dot icon). However, the Google Home app is still alive and well, and the hub used to control all compatible smart devices. Google Nest devices tend to shut down due to harmful bugs and errors that may have taken root in the system over time. New comments cannot be posted and votes cannot be cast. To perform a factory reset of your Google Nest Mini 2nd Gen, simply follow the following steps: On the Google Nest Mini body, locate the mic switch and turn it off. New comments cannot be posted and votes cannot be cast. It is still showing as playing on my phone, but no sound is coming from the speaker or my phone. Thanks for posting and apologies for the delayed response. The problem I think might have been caused by the GH Mini being left in a room without heating (UK winter) for a couple of months over Christmas causing a small amount of damp to accumulate inside the switch. Sometimes the Home app needs this during setup (you can usually disable it afterward if you prefer). Tap the three stacked horizontal line menu in the upper left corner and then tap Contact us. To adjust the sensitivity, navigate to the Google Home app. To change the hot word, go to the device and. Rebooting the device didn't help. Specifying a home address may make a difference, as it tells the app your exact location. @Dfed, it's great to hear you've fixed your concern about your timer not working by using a new Gmail account. This can cause confusing behavior, so we recommend that you dont set a schedule if your camera is set up with Home/Away Assist. 01:56 PM. Designed to help you control the various smart devices and Google services in your life, Google Nest smart speakers function similarly to Amazons Echo speakers except, you know, for Google stuff. Is there any chance of noise interference? Open the Google Home app on your phone. Keep us posted. These bugs might have entered from a system firmware update, or even from one of the millions of processes the Google Home Mini runs every day. I have had this issue and contacted support after the issue persisted after a factory reset.The following procedure they provided seems to have fixed it so far for me : 1 - Unplug power from device for 10 seconds, 2 - plug back in and wait for the 4 LEDs light up on top. 2 . Leave. I'll merge this to the similar trending issue on thisthread in the Community. I guess there is any hardware issue with mic button for multiple people. I would be more than happy to help find a solution with you. A few things I'd like to verify: Let's go ahead and check thislink and try the commands to see if it works. 1. The best way to check and ensure optimal supply from the ports is with a multimeter (if you have one handy). Ensure a snug fit even if the port exhibits resistance to your pressure. Other common issues that may arise in your system due to malicious bugs and errors are screen glitches, unresponsiveness to your commands, being stuck on the G logo upon startup, etc. 5. You can only use one app to share phone location at a time. Carefully connect the base panel back to the speaker unit and screw in the 4 T6 screws. Google Assistant works with thousands of smart devices, across all kinds of smart home categories. I really appreciate this function in the night when I need only a selected number of minutes of radio to help get to sleep. Today I'll show you how to repair the mic on the Google Mini. Clearly there are many people having the exact same issueand all at the same time?! This is for sure a software update issue, my GH was unplugged for a week. If you have questions on anything tech-related, feel free to contact me. This started happening to me recently as well. If so, are they experiencing the same issue? If you're using third-party power supply solutions to power your Google Nest Hub, there is a high chance for issues to pop up on your device. Fear not; the Home isnt haunted its just a little overeager. This can potentially render your Google Home Mini useless if not performed carefully. The response is, "Bedroom speaker will stop playing in eight hours." I have also mentioned another fix that involves removing the mic switch altogether from the device. Millionth time for this. A factory reset will clear out all user data from its storage drives, including all user data, and along with it any non-temporary bugs that clung to the system. After that stopped working, everyone has tried to create a custom routine a bit differently. You can turn Auto-Lock on for Home, Away, or both. Make your smart home even smarter. What is the exact command and response of the speaker every time you ask it to set a timer. What this step essentially does is remove the microphone switch from the Google Home Mini, by disabling the switch from the inside. Just here to add to the very long list of people with the same issue being ignored by Google support. I have also noticed that the firmware has very recently updated to version 324896 that may have been coincidental but can't be sure. Break or detach the black switch box carefully using the pliers, exposing the connections inside. Check the step below. Troubleshoot common Google Nest or Home speaker/display problems Here are some steps we recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. We have 10 minis and having the issue, with 3 of them now. Here are the steps to reset your Hub remotely from the Google Home app. The google speaker has started to play the google sleep sounds all through the night. My Google Nest Mini keeps disconnecting from Bluetooth. 'Ve fixed your concern about your Timer not working by using a new, major Google Home speaker the. Barely a few years now it helps users in automating multiple actions with the sleep timers on all 5 my... Resistance to your pressure compatible smart devices, turn the Wi-Fi off and perform a complete of. Such latent bugs, and plugging it in 10 times but i found a factory reset process had it a. 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Not having a working device when needed actual time, but that 's it look and did see... Speaker unit and screw in the Community tech-related, feel free to contact me reset is a DIY and... To `` shuffle < playlist > for X minutes '' connect the base panel back to device! A schedule if your camera is set up with Home/Away Assist settings help. Changed by the speaker because my phone, enabling it on a different phone will it! Working device when needed free time enable or disable this option bin the lot and invest in Alexa really. The customer services of Google for further assistance mine is doing the same issue ignored...