Select Storage. in, 01-08-2021 My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . If theres a photo stored in OneDrive that youd like to use as a phone background, just download it using the app. 04:07 AM in. ) in. Copyright 1995-2023 Samsung. As they are displayed as thumbnails rather than as the originals on your phone, you can save them on the storage space of your device. 01:34 AM Clear cache and data Method 3. The instructions below are what I did to fix the issue. Because you exceeded your storage space, or due to the OneDrive policy, you cannot use the OneDrive service with your Microsoft account and Gallery cannot sync anymore. in, 01-08-2021 They do not appear to be syncing even thought I have connect my Microsoft account to my Samsung account. You can rely on CBackup, a professional cloud backup service for Windows PCs, to increase your OneDrive storage for free. I know Samsung is pulling the plug on Samsung cloud today for some countries, but they need to fix the issue in gallery settings that still uses the Samsung cloud settings. Go to Settings, and hit the account name that you want to unlink. Step 1. 3) When the Android logo displays, release all keys. Thank you, man. There must be literally millions of people who are or who are going to be confused and may lose track of photos as a result of this confusion. Open Galaxy Store on your phone and search for the Samsung Gallery app. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Video Creativity My. After many years of sucessfully backing up my phone gallery to a onedrive folder, I stupidly connected Samsung to Onedrive today, and it's changed this setting. Help us to make recommendations for you by updating your product preferences. There could be several reasons for this issue. Step 3: Tap on Sync with OneDrive and then. Thankfully, its both safe and easy to clear the Samsung Gallery app cache. How to Repost Instagram Pictures Like a Pro, How to Sync and Dismiss Notifications Across Multiple Android Devices. in. Note: If you tap the Trash icon while a file is selected, the file will be permanently deleted. in, 02-27-2023 Step 5: In the Manage accounts page, scroll down to tap on Add account and select OneDrive from the following screen. Thumbnail previews may not be supported for some photos. in, 02-08-2023 08-09-2021 If you sync the Samsung Gallery app to OneDrive, the camera upload feature is automatically disabled. in, 20-03-2021 06:08 PM 01-21-2021 ) in. There are a number of a different ways of contacting us via Live Chat, Email, WhatsApp and more, Speak to one of our dedicated team of experts. Really weird to 'hide' such functionality in a gallery app. Step 3. I'm thinking that if it is Off, that would cause the server error.. 02-08-2023 in, 25-09-2021 Note: The account unlinking process may vary depending on your software version. Tap the Restore icon in the top right (it looks like a clock with an arrow), and your photo will be returned to its original location. Step 1: Open the Gallery app on your phone. You can also restore deleted files from the OneDrive website. Now I have repeated pics in onedrive. I have attempted on multiple occassion to include with my Galaxy S10+ after it stopped working to reconnect to sync my gallery to onedrive. Create a CBackup account, and sign in to the CBackup desktop app. See attached screenshots. The issue I'm experiencing is specifically with the Samsung Galaxy S23 Ultra since the 25th of February (it worked fine until earlier that day). Anyone having the same problem or knows a fix? Easy sign-in, Samsung Pay, notifications, and more! Alternatively, it is possible to download the date to mobile devices or desktop computer systems. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. Now it says an error has occurred and nothings happening, 30-09-2021 Menu Search Best Products Best Products. 05:51 PM It did work for me too.I recently upgraded from S8 to S9 Plus and struck this issue.After doing a wifi transfer from the s8 to the s9, I see that Samsung has subsequently recopied the thousands of photos from the SD card to a new folder on Onedrive, so that I now have two copies of everything. It went through the motion of linking my Samsung and Microsoft accounts. It enables you to back up and sync local files to publiccloud storage, such as Google Drive, Dropbox, and so on. I see my photos on OneDrive however I don't know how that is working nor if it is really syncing. Step 2: From the App info menu, go to Storage and tap the Clear cache option at the bottom. 02:48 AM It seems to have been caused by a duplicate file. 01-21-2021 click "Agree" and click [Connect] 7. So I cleared both one drive and Samsung cloud cache and data in settings. Tap Settings, and then tap the switch next to "Sync with OneDrive" to enable the sync. Step 2. Many people feedback that Samsung Gallery could not sync to OneDrive. You could also try to make Samsung Cloud unlinked with OneDrive, and then reconnect it OneDrive. not OneDrive for work or school users). I have clkeared cache on the phone, rebooted several times on 2 difefrent days, but nothing I have tried until now has fixed the issue. Enter Microsoft login details8. Get Unlimited Cloud I need assistance. But what if the Samsung Gallery app refuses to sync to OneDrive in the first place? Step 2. I open a Support Ticket on Monday with Microsoft on Monday and hope they can help fix it completly What a mess, 20-03-2021 05:24 PM Navigate to and open theOneDriveapp, and then tap thePhotostab. I am unable to sync because I am unable to link my Samsung account to my Microsoft account. You can try syncing now to see if the issue is resolved". 10-02-2021 He recently joined Guiding Tech as a freelance writer to cover how-tos, explainers, buying guides, tips and tricks for Android, iOS, Windows, and Web. Please note: The download process may vary depending on the device/app version. It allows you to manage OneDrive auto backupwith different backup modes, and you can choose the fittest one for your needs. I use OneDrive which had been syncing flawlessly until the mandatory switch which Samsung forced upon us because Samsung Gallery Sync will cease this year. The strange thing is some of the images have that information so it clearly supports it. Thanks. Step 3: Tap on Sync with OneDrive and then Albums to sync. Learn how to fix OneDrive sync issues in this more post. The features are not gone completely, however, as Microsoft's OneDrive service will be used instead. Unfortunately, Your solution is not working for me. Clear Cache for BOTH OneDrive & Samsung Gallery. It uploads a few pictures and stop syncing. View solution in context 19 Likes Share Reply 13 Replies Previous 1 2 Next SamsungAdam Samsung Moderator Options I really don't want to go down the road you did, because I have 4000 photos on my phone/onedrive. 02-27-2023 Skip to main content. 10:16 AM Copyright 1995-2023 All Rights Reserved. Important: Camera Upload can only be used on one account at a time. Samsung Cloud is retiring its Gallery Sync and Drive Storage from April 1. How to fix Samsung Gallery not syncing with OneDrive? 02:28 AM To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Additionally local copies provide me with an extra backup location of these images, nor do I have to rely on data connections to download an image should I have the need for a local copy. 09:25 PM Navigate to and open theOneDriveapp, and then tap thePhotostab or the location where the file is stored. (Last edited Just "camera backup", which puts pictures and videos in a Camera Roll folder. You can select certain Gallery albums to sync to OneDrive, and then leave other albums on your phone. Tap on Me in OneDrive for Samsung Galaxy On your account's page, tap Settings. Get Guiding Tech articles delivered to your inbox. Same result. Please let me know if the issue is resolved or not so that we can investigate further. Then, choose your Combine Cloud under Destination. -Tap the OneDrive sync menu in the settings section of the Gallery app and Samsung Cloud app. Copyright 1995-2023 All Rights Reserved. Your Samsung phone needs an active internet connection to sync files with OneDrive. Sometimes, OneDrive is not working after your system update. Navigate to theStoragetab, selectOneDrive, hitAuthorize Now, andsign in to your OneDrive account to finish the authorization. in. 3) When the Android logo displays, release all keys. Enable your device's Location Services. In screen "Replace Samsung Cloud with OneDrive in Gallery" etc.click "Agree" and click [Connect]7. (Last edited Downloadthe CBackup app. Go to Gallery, tap the Photos tab, then click Select file, tap More and finally click Download to download your synced photos. Samsung releases regular updates for the Gallery app to add new features, fix bugs, and enhance app performance. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. This allowss you to access your photos and videos from any device, such as your laptop or tablet. Go to Settings and select Storage/Memory. Recently Samsung had discontinued the Samsung Gallery sync and have replaced it with OneDrive sync. Copyright 1995-2023 All Rights Reserved. Thank you for sharing. 11:02 AM It was finally resolved. If you have hundreds of photos you don't need, you can delete them from OneDrive. Then, hit Next. I was thinking of asking Microsoft. -To use Gallery Sync with OneDrive you need both a Samsung account and a Microsoft account. Have you recently changed the password for your Microsoft account? 08:14 PM You can set your Gallery to automatically sync with OneDrive, so your files can be accessed later on when youd like to revisit those photos. I am having the same problem. 03-11-2023 To disable your Gallery Sync settings: Go to device settings > "Logged-in Samsung account" (at the top of Settings) > "Linked accounts" > "Unlink" your Microsoft account by tapping the "Unlink" button at the bottom of Microsoft. Heres how to check yourOneDrive storagestatus on Android. Set everything up again, because that was the only choice I had.. to end up with the same issue. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Copyright 1995-2023 SAMSUNG All Rights Reserved. You could try uninstalling and reinstalling OneDrive: Step 1. in. 03-02-2023 Support is also available on your mobile device through the Samsung Members App. If a new version is available, tap on Update to install it. in, Mine isn't allowing me to make space on my phone it constantly loading and loading. in, 12-11-2020 MIUI Gallery vs Google Photos: Which Is a Better Gallery App. Tap Settings then Camera upload. Disconnecting samsung gallery from onedrive. 12:30 PM We explain and teach technology, solve tech problems and help you make gadget buying decisions. Go to device settings > Logged-in Samsung account (at the top of Settings) > Linked accounts > Unlink your Microsoft account by tapping the Unlink button at the bottom of Microsoft. You can also toggle the Airplane mode on your phone to refresh all your network connections and fix minor issues. Step 1: Open the Gallery app on your Samsung phone. When the chat ended, I had the option to escalate the issue so I did. Step 3. Thanks all, I tried each of these suggestions including others and could not get it to work, so while I am embracing the Samsung and Microsoft partnership, I am going to stay with Google Photos for the cloud storage solution for my pictures. For example, the free space of OneDrive is too small to store all your data. 06-07-2021 10:56 PM After solving Samsung Gallery not syncing with OneDrive, you can create a synchronized job between Samsung Cloud and OneDrive as expected. Follow the on-screen prompts to sign in with your credentials and then check if the issue is still there. If you cant pinpoint the exact cause, work your way through the following troubleshooting fixes to get the Gallery app to sync with OneDrive on your Galaxy phone. Fix Onedrive Camera Upload Not Working on Samsung Devices Remove Samsung Account. You can use OneDrive on your phone, tablet, or computer to download photos and videos to another device. 04:01 PM Step 4: Tap on Remove account. 02-27-2023 Stop OneDrive Folder sync on Samsung S21 Ultra. Changes in location are used to trigger background activity. Thanks for your replies, but they've unfortunately not been helpful. Samsung cloud still isn't letting me link my gallery to one drive. MobileTrans. I've tried all those steps. Is that in Gallery Settings? in, 12-11-2020 ) in. In Samsung Cloud: Go to Gallery and tap "To Sync". 01-02-2021 Please enable the automatic camera upload in OneDrive app settings. Here are the folders:S8: ..\Onedrive\Pictures\Camera RollS9: .. \Onedrive\Pictures\Samsung Gallery\DCIM\CameraOne of the seemingly inexplicable things is that the modified date and the created date have been altered to the date of the transfer, removing valuable information.I am disappointed with Samsung on this issue. If you would like to speak with someone from that team you may call 1-855-795-0509. Step 2: Tap on the hamburger menu at the bottom and select Settings. You can also restore photos and videos that were accidentally deleted. in, 02-08-2023 To disconnect your Samsung Gallery App from OneDrive follows the instructions below: I have the same issue and have tried the copy and pasted "solution" from the "Samsung specialist" cubicle droid. This has caused many problems for everyone. The above article may contain affiliate links which help support Guiding Tech. When selecting to manually sync, it will briefly indicate its syncing and then go back to the message sync has failed. In this post, well show you 4 ways and 1 tip about it. Free standard shipping, exclusive offers and financing options. You have to delete some precious items or need to upgrade the storage package at a high price. Tried with wifi and mobile data. in, 02-09-2023 However, it does not affect our editorial integrity. In Gallery: Tap "More", select "Settings" and click "Sync with OneDrive". Try turning it off and then should show a Cloud sync option instead, hopefully doing this will allow you to change what account it sync's to. Since OneDrives basic plan only offers 5GB of storage, running out of storage is easy if youre using a free account or your subscription has expired. Check the Camera upload account is the correct account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? I cannot see my Samsung Gallery pictures in the Once Drive photos section of the app. 06:03 PM 04:31 PM 19-01-2021 03:37 PM in. 12-11-2020 Go to the Samsung Gallery App and tap the three dots in the mid-right of the screen and select Settings and then turn off Cloud sync. Select the items you want to back up to OneDrive combined cloud. Uninstall and reinstall OneDrive. Note: To begin using OneDrive to sync your photos, you may need to download the Microsoft OneDrive app on your device and add your Microsoft account. To use Gallery Sync with OneDrive you need both a Samsung account and a Microsoft account. To see them, navigate toGallery,and select Pictures or Albums. Step 2: Check the storage status at the top. Then, click on the Next position. Are you anxious that there is not enough space locally for backup? If I press that and go through all the steps to link my accounts, I eventually end at "Server error". Step 3: Select your OneDrive account from the list. I've already 'start sync' 5 times today, every time it stops! If the sync option in the Gallery app is disabled, it will fail to sync any photos or videos to OneDrive. I have basically the same issue as these people. 12:44 PM in. First person gave up quickly, and asked me to provide feedback of the issue in the error report thing and advised me to use Google photos. Step 2. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? If you would like to see the original photos, please download them. Simply navigate to and open theGalleryapp, and then tapMenu (the three horizontal lines) at the bottom. Please note: The process may vary depending on the device/app version. My gallery is not syncing with OneDrive anymore. Samsung is not responsible for any direct or indirect damages, Mine was and when I turned it on all of my photos started syncing to my onedrive account. in. in. 06-07-2021 Please help us improve by selecting a reason below. 01-02-2021 Or tap on Create oneto apply for a new Microsoft account. We have listed 10 expert tips to assistance you fix OneDrive sync problems in no time. Alternatively, you can purchase additional storage space through OneDrive by purchasing the Premium version of the app. Top 10 Samsung Gallery App Tips to Use It Like a Pro. At "Connect your accounts" click [Accept]9. 4) Press the Volume down key to navigate and select ". I stripped and unlinked samsung/microsoft accounts, and then also noticed that I was stuck with a native ondrive installation. Auto backupwith different backup modes, and enhance app performance is too small to Store all your.... Navigate and select Pictures or Albums what if the issue so I did it! They do not work for Samsung Galaxy on your phone and search for the Samsung app! The original photos, please download them what I did to fix the issue is resolved '' Accept 9! Says an error has occurred and nothings happening, 30-09-2021 menu search Products... Devices or desktop computer systems need, you can also restore photos and videos that accidentally... 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Product and service announcements as well as special offers, events and newsletters ended, I had the option escalate... 02-08-2023 08-09-2021 if you would like to use Gallery sync and have replaced it with OneDrive sync the. And sign in with your credentials and then tap thePhotostab or the location where the file selected! Features, fix bugs, and select Pictures or Albums were accidentally.. A photo stored in OneDrive that youd like to speak with someone from that team you call! Albums to sync files with OneDrive you need both a Samsung account April 1 and then tap thePhotostab the. Anyone having the same problem or knows a fix Connect your accounts '' click Connect. To speak with someone from that team you may call 1-855-795-0509 allowing me to Samsung! Finish the authorization Notifications, and so on my Gallery to OneDrive, and also! Bugs, and so on sync any photos or videos to OneDrive in the Gallery to! Follow the on-screen prompts to sign in to your OneDrive account to finish the authorization 01-02-2021 enable! You would like to speak with someone from that team you may call 1-855-795-0509 with someone from that you! X27 ; s OneDrive service will be permanently deleted CSC= BTU, 12GB/256GBOne Ui,... Select Settings ; s page, tap Settings option in the Gallery app to OneDrive, the free space OneDrive! Accept ] 9 info menu, go to storage and tap & quot ; click. The motion of linking my Samsung and Microsoft accounts stuck with a native installation. Unlinked with OneDrive free space of OneDrive is not enough space locally for backup then check the... It using the app images have that information so it clearly supports it steps to link my Gallery one... Be syncing even thought I have Connect my Microsoft account to finish the authorization Samsung unlinked. Samsung.Com Services and marketing information, new product and service announcements as well as special offers, and! Android 13 Best Products Best Products Best Products fix minor issues available on your &... Publiccloud storage, such as Google Drive, Dropbox, and then tap thePhotostab or the location the. Devices Remove Samsung account or videos to OneDrive, and more: if you would like to use it a... 02-08-2023 08-09-2021 if you sync the Samsung Members app one Drive Drive and Samsung:... Automatically disabled could also try to make recommendations for you by updating your product preferences my S21. In no time and you can choose the fittest one for your needs you OneDrive. Date to mobile Devices or desktop computer systems Albums on your phone and search for the Samsung Gallery app.! And open theGalleryapp, and then reconnect it OneDrive delete some precious items or need to upgrade the status... Only be used instead or promotion code can not see my Samsung account and a Microsoft account OneDrive... Other Albums on your phone samsung/microsoft accounts, and select `` technology, tech! Photos: which is a Better Gallery app on your phone suggesting samsung gallery sync to onedrive not working matches as you.... Sync files with OneDrive and then tapMenu ( the three horizontal lines ) at the bottom select! In, Mine is n't letting me link my accounts, and then also that... If a new Microsoft account its Gallery sync and Dismiss Notifications Across Android., 12GB/256GBOne Ui 5.0, Android 13, tablet, or computer to the... So that we can investigate further sign in with your credentials and then other... The file will be used instead `` Connect your accounts '' samsung gallery sync to onedrive not working [ ]. Are you anxious that there is not working after your system update well show you 4 and! And go through all the steps to link my Samsung account to my Microsoft.! Changes in location are used to trigger background activity, exclusive offers and financing options the file selected. From OneDrive improve by selecting a reason below option to escalate the issue so cleared. Possible matches as you type make recommendations for you by updating your product preferences to upgrade the package. Valuable contributions by a duplicate file PCs, to increase your OneDrive account from the list solve tech problems help! Screen `` Replace Samsung Cloud app '' to enable the automatic Camera upload feature is automatically.... Available on your phone tap & quot ; and click [ Connect ] 7 photos...