and he will do his best to retrieve it for you. Your New Zealand experience begins the moment you step aboard an Air New Zealand flight. Claim it and get a lot of features. Please contact us for any Aircraft/Component Maintenance Services. WebContact Center Team Lead at Air New Zealand Stillwater, Auckland, New Zealand. Tel: +64 (0)9 357 3000. TTY users phone 133 677 then ask for1800 132 476. 2023 NYP Holdings, Inc. All Rights Reserved, Wild video shows severe turbulence that injured 10, sent food and drink flying on flight, Plus-sized traveler demands free seats, better accommodations on airlines, Reddit user reclines his first-class airline seat, passenger behind him orders him to raise it back up, I was the only person on my flight it felt like my own private jet. You can find contact details for Air New Zealand above. WebAir New Zealand (USA) 222 N. Sepulveda Blvd., Ste. Air New Zealand reviews first appeared on Complaints Board on Nov 19, 2009. To save you waiting, our Oscar the chatbotmay be able to assist. And there's plenty of more ways he can help. And there's plenty of more ways he can help. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. The family name used for the original booking. Book cheap flights online to NZ Domestic and international locations. Available 24 hours every day (including weekends & Public Holidays) General baggage enquiries - +65 6597 4500. For bookings visit airnewzealand.com. 920, Los Angeles, United States of America . Tel:1800 132 476Calling from overseasTTY users phone 133 677 then ask for1800 132 476, Send us feedbackComplete our Customer Experience SurveySee Customer Relations below for other contact options, AirNewZealand holidaysAirpointsGroups, conferences and incentivesAdministration and salesCustomer relationsBaggageFreightAirline training, AirNewZealand Airpoints Service CentrePO Box 3923SYDNEY NSW 2001Tel: 1800 803 298, Sydney officeHandles all group quotes and ticketing for AustraliaTel: 1300 132 476Fax: +61 (0)2 8235 9946Email: groupsales@airnz.co.nz, Tel:1800 132 476 or +64 (0)9 366 2929 Hours:9:00am - 5:00pm (NZ time), Monday to FridayTTY users phone 13 36 77 then ask for1800 132 476Fax: +64 (0)9 256 3531Send us feedback, AirNewZealand Customer RelationsPrivate Bag 92007Auckland 1142New Zealand, See Baggage Services Offices for lost luggage enquiries, Australia Cargo OfficeHours:8:30am - 5:00pm Monday to FridaySITA: SYDFSNZ, Cargo Reservations for AustraliaTel: 1800 422 076Fax: +64 (0)9 255 8275Email: auscgo@airnz.co.nzHours:8:30am - 6:00pm Monday to Friday, Adelaide SITA: ADLFSNZBrisbane SITA: BNEFSNZCairns SITA: CNSFSNZMelbourne SITA: MELFSNZPerth SITA: PERFSNZ. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. Deaf or hearing impaired? Your New Zealand experience begins the moment you step aboard an Air New Zealand flight. All you need is your six character booking reference ending in "H". Thank you for your patience. WebContact Center Team Lead at Air New Zealand Stillwater, Auckland, New Zealand. Book cheap flights online to NZ Domestic and international locations. You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. The family name used for the original booking. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. This website helps visitors connect with providers of great New Zealand tourism experiences. WebNew Zealand Phone: +64 9 357 3000 Email: Airpoints Cargo Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com Engineering and Maintenance Please contact us for any Aircraft/Component Maintenance Services. After all, New Zealand is in our name. See also: newzealand.com terms of use. Special Assistance - 0800 028 4149. Air New Zealand revealed they will debut the Skynest bunk beds in September 2024 as part of the airline's remodeling of their current wide-body planes as well as their new Boeing 787 Dreamliners. Your Airpoints number Check the vaccination and testing requirements for international travel before you book and fly. Where do I find this? But the airline is still unsure exactly how much theyll be charging for time in the sleep pods. WebReservation & Airpoints enquiries - 800 8525 021 (within Singapore) or calling from overseas. Air New Zealand has resolved 6 complaints. Trying to get some sleep on a long or red-eye flight can be a pain for those in economy class, with lie-flat seats typically reserved for those who can afford pricey business or first class. WebAir New Zealand (USA) 222 N. Sepulveda Blvd., Ste. WebAirpoints help Tel: 1800 803 298 Additional phone numbers Please have these things handy when you call our contact centre Your booking reference. If you have trouble hearing we can provide TTY assistance - Call 18001 0800 028 4149. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Air New Zealand, Connect with Air New Zealand via Facebook at, Like, share & subscribe to Air New Zealand on YouTube at, See Air New Zealand's portfolio on LinkedIn at, Air New Zealand Customer Relations, Private Bag 92007, Auckland 1142, New Zealand, Unit 1208-1209, Floor 12, Citic Square, 1168 Nanjing Road West, Shanghai, 200041, P.R.China, 16F, The Imperial Hotel Tower, 1-1-1 Uchisaiwaicho, Chiyoda-ku, Tokyo 100-0011, Axxess Travel, 22 Rue Duquesne, Espace Mozelle, Noumea, Suite 37, 1st Floor International Arrivals Concourse, Nadi Airport, Queensland Insurance Centre, Victoria Parade, Suva, Burnt Pine Travel Pty Ltd, Taylors Road, Norfolk Island, Kingdom Travel Centre, Vuna Road, Nuku'alofa, Surata Tamaso Travel, Kumul Highway, Port Vila, Air New Zealand Suva, Queensland Insurance Centre, Victoria Parade, Suva, Saudia / Saudi Arabian Airlines / Saudia Airlines. Air New Zealand has an average consumer rating of 1 stars from 128 reviews. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. WebFlight enquiries - New Zealand 0800 737 000 - Overseas +64 (0)9 357 3000. WebAirpoints help Tel: 1800 803 298 Additional phone numbers Please have these things handy when you call our contact centre Your booking reference. Airpoints enquiries - New Zealand 0800 247 764. WebReservation & Airpoints enquiries - 800 8525 021 (within Singapore) or calling from overseas. WebFlight enquiries - New Zealand 0800 737 000 - Overseas +64 (0)9 357 3000. WebAir New Zealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740 New Zealand Tel: +64 (0)9 357 3000 Cargo Vancouver, BC Network Cargo Systems Phone: (604) 244-2209 Fax: (604) 244-2227 Calgary, AB Network Cargo Systems Phone: (403) 717-4324 Fax: (403) 714-4326 Toronto, ON Network Cargo Systems Phone: (416) 622 Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. More contact details - Contact directory. Discuss the issues you have had with Air New Zealand and work with their customer service team to find a resolution. Sales, reservations & enquiriesToll free: 1866 3519528Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free:1866 3519528, Airpoints enquiries Toll free: 1866 3519528. You will need your booking reference and the last name on the booking. Deaf or hearing impaired? The family name used for the original booking. The bunk beds will be a game changer as the first-ever sleep pods in the sky, with six available for cattle class passengers in economy for long-haul flights. Deaf or hearing impaired? Check your credit balance and find out how you can use your credit. You can call our friendly team on 1866 3519528, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. The content on this page was created by Air New Zealand (USA). Pro-tip: sign in to the website first, for the best Oscar experience. 920, Los Angeles, United States of America . CAPTION: Members of the Royal Australian Navy Maritime Geospatial Warfare Unit, Royal New Zealand Navy and US Marine Corps with Experience award-winning service and warm Kiwi hospitality. Youll get a taste of our warm, welcoming and down-to-earth approach the moment you step on board. After testing the Skynest pod concept, Air New Zealand revealed they will debut in September 2024 as part of the airlines remodeling of their current wide-body planes, as well as their new Boeing 787 Dreamliners. But one airline is bringing first-ever bunk beds to economy class and youll be able to reserve them sooner than you think. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Air New Zealand Customer Service. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Koru programme enquiries - New Zealand 0800 736 000 - Overseas +64 (0)9 375 0285. (AirNewZealand reference numbers end in "H".). WebAssistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Special Assistance - 0800 028 4149. International airport cargo contact details. 920, Los Angeles, United States of America . So, the four-hour block allows them to have two of those REM cycles with time to wind down and then wake back up, Geraghty said. We're here to help, 24/7, so please feel free to contact us anytime. [Skynest] was really born out of our research telling us that sleep was core to customer experience, Leanne Geraghty, chief customer and sales officer at Air New Zealand, told the Washington Post. Special Assistance - 0800 028 4149. Calling from overseas. See the latest travel alerts and helpful FAQs. WebNew Zealand Phone: +64 9 357 3000 Email: Airpoints Cargo Frankfurt Phone: +49 69 693 592 Fax: +49 690 59330 Hours: 0900 - 1800, Monday to Friday Email: info.de@kales.com Engineering and Maintenance Please contact us for any Aircraft/Component Maintenance Services. 38, Piso 26 - oficina 26, Col. Npoles CP 03810, Mxico Where do I find this? Airpoints enquiries - New Zealand 0800 247 764. Air New Zealand was founded in 26 April 1940. 222 N. Sepulveda Blvd., Ste. Air New Zealand Kuala Lumpur Office, Discover the World Marketing, Office Suite 19-10-1, Level 10, UOA Centre, No 19 Jalan Pinang, Kuala Lumpur 50450 Phone: 03 27155020: Mexico City (Mexico) Air New Zealand Mexico Office, Discover the World, World Trade Center, Montecito No. We're here to help, 24/7, so please feel free to contact us anytime. Click here to get notifications about new complaints of Air New Zealand. WebAir New Zealand Airpoints Service Centre PO Box 3923 SYDNEY NSW 2001 Tel: 1800 803 298 Groups, conferences and incentives Sydney office Handles all group quotes and ticketing for Australia Tel: 1300 132 476 Fax: +61 (0)2 8235 9946 Email: groupsales@airnz.co.nz Administration and sales Australian Head Office Tel: 1800 151 Report this profile Report Report. 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