Learn about the possible reasons and solutions for these issues. Do not interrupt diagnostic tests. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. There have been a lot of people reporting in this forum that this kind of migration has failed for them completely. rev2023.4.17.43393. Import the PDF file you want into this software. Copyright 2023 Adobe. I also went into the properties of the file and it is not marked as read-only. As pointed out by Kevin, there can be various factors involved when accessing files directly from a network drive in Illustrator, and it is not recommended. Sheesh the experts around here leave a lot to be desired, eh. Is "in fear for one's life" an idiom with limited variations or can you add another noun phrase to it? Use Direct Selection Tool for Connecting the Lines. If on your harddisk: check access privileges. Supported file formats for Illustrator Supported file formats Last updated on Sep 14, 2022 This document provides an overview of file formats supported in Illustrator. Navigate to the folder using the paths given above. 9. If you force quit your Finder - the files may resolve. The file is locked or in u /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/td-p/12327992, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12333175#M288377, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12360072#M289882, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12363655#M290093, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12410344#M292773, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12410657#M292801, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706648#M362601, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12416747#M293097, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13202341#M336161, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13202382#M336164, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706651#M362602, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706779#M362608. The file is locked or in use." How can I detect when a signal becomes noisy? I had this same issue with a drive file. And when I try to re-open the file I will get this error. Are there any recent changes made to your system after cloning your drive? This is why Adobe officially does not support saving or working directly off a network share or remote location. I changed the file name manually outside of illustrator and then was able, Dedicated community for Japanese speakers, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/td-p/9200529, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200530#M55892, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/10812268#M159067, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200531#M55893, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200532#M55894, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200533#M55895, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/9200534#M55896, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11236740#M182709, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11236817#M182719, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12922403#M320573, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12923141#M320628, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11288506#M185611, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/11910531#M268531, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12053393#M276738, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12102547#M278777, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12148503#M281813, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12229675#M286397, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12316722#M287416, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12326276#M288044, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12546650#M299932, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/13680306#M361368, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12558993#M300569, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12660466#M306058, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12718016#M308086, /t5/illustrator-discussions/error-54-in-illustrator-cc-2017/m-p/12732250#M309000. "Can't Open the Illustration. Why don't objects get brighter when I reflect their light back at them? for some reason, it worked. In the past, when Illustrator encountered an error, for example a damaged font or an incompatible plug-in, the application would crash and it was difficult to diagnose the cause of the problem. When you have crash-inducing elements in your Illustrator environment: This procedure assumes, at Step 1, that Illustrator has been functioning normally until now. Stroke weight and brush style from the Properties > Appearance panel. {Renamed by MOD} TOPICS Sync and storage Screen Shot 2021-08-16 at 2.17.20 PM.png Preview 3.4K Translate Report 5 Replies Jump to latest reply Brad @ Roaring Mouse Community Expert , Aug 15, 2021 We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. In the Open dialog box, select the PDF file, and select Open. 1 Upvote Translate If the item is locked, click the lock icon () to enter an administrator's name and password. Check the Troubleshooting Tips area for information. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. If no solution works, share the affected file with us atfile@adobe.com. Legal Notices | Online Privacy Policy. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Adobe Illustrator - The file is locked or in use. As a quick workaround, you can replace the corrupted JPEG image and relaunch Illustrator. Here are some of the scenarios and their solutions: You cannot open a file on Illustrator if your system does not have enough memory (RAM) to read the file. What's the reason? You can upload it to the Creative Cloud (. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. ID: -54". Illustrator system messages help you determine the cause of the crash by providing a list of problem-causing scenarios. Error 54 occurs because Illustrator is unable to get the version of the file or read the Adobe file path. Post questions and get answers from experts. Also: is a printer installed, set up as default printer and turned on? ID: -54. Kindly update this thread if you need further assistance. We assure you that your file will strictly remain confidential and will be used only for investigation purposes. To join Adobe Creative Cloud, see Adobe Creative Cloud. In the PDF Import Options dialog box, do one of the following: To open specific pages, choose Range and then, specify the page numbers. Could not open "xxx.psd" because the file is locked, you do not have the necessary access permissions, or another program is using the file. If the file is locked, you will likely need to contact the creator of the image to ask for permission to edit it. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. error -54. Draw inside mode for Coloring inside Objects. Convert to Shape; Pattern. I need help with opening the AI files that were saved with CS6. Double-click the downloaded file to install the software. Ensure that your system meets theminimum system requirementsto run the latest version of Illustrator. I am saving my files on a server. The fonts are only embedded for viewing, not editing (licensing issues). I solved this problem by changing mac's system preferences. Mt giao din hin i, cp nht ti u ha cng vic hng ngy. Lock. Do one of the following: Windows: Re-launch Illustrator. My best suggestion is to wipe your current CC2018 install and try reinstalling using this link: https://prodesigntools.com/adobe-cc-2018-direct-download-links.html, Error: Can't Save file. Is the file on your harddisk? Legal Notices | Online Privacy Policy. Drag them to your local HD and you wont have this issue. When you copy artboards, the artboard's name remains the same in the copied version. Start Illustrator. The file is locked or in use. As far as I know, the default behavior of clicking .ai file in SharePoint Online will start download the file. Download the free trial version below to get started. Tip: Before you work on a shared file, create a local copy if possible. Sorry to hear about the trouble you are facing. If still, it doesn't open, could you please share the document with us? I recently replaced an internal hard drive with an internal SSD. Well thats no help at all. Sorry to hear about the trouble you are facing. Click off the file to stop the preview, then right-click to Open again and the file opened fine. . Note: The Lock menus are disabled when you're in isolation mode. [Illustrator]. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Copyright 2023 Adobe. Same here! The auto-recovery process does not change your original file because it runs on a copy of the file. If files are saved and closed there is still a locking on the files. Download and install Adobe Illustrator. When you launch Adobe Illustrator, the necessary plug-ins, fonts, drivers, and other third-party elements that are required to function properly are loaded. I am trying to open an exisitng document of Illustrator CS5.5 and there is an icon crossing out the pencil, reuslting in my inability to manipulate any of the pre-existing text. Determines the cause of a crash, prevents the particular file from loading with Illustrator, and provides a listing of the problem-causing elements when Illustrator restarts. Thank you. Fustration is high! Adobe Illustrator - The file is locked or in use. Adobe Illustrator CS4 CIAB_p1 Adobe Creative Team. So colegues are not able to delete/replace this files. I am facing the same issue, i have created a plugin using SDK, its simple Hellp Word sample plugin, when i try to install .AIP file inthe illustrator i am getting the same error. Perform the following steps to recover the affected .ai file: If no PDF content exists for the selected .ai file, you will receive a message stating that file was saved without the PDF content. Then, open it and click "File" > "Place". I am on Windows 10, Illustrator CC version 23.0.1. Code. Officially Adobe does not support saving across network/remote servers/drives: https://helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html. Thank you! Connect and share knowledge within a single location that is structured and easy to search. Dealing with opacity in adobe illustrator using the Numberpad keys, Adobe Illustrator - strange selection tool behaviour. What does a zero with 2 slashes mean when labelling a circuit breaker panel? Type>Legacy Text>Update All Legacy Text (but be prepared for possible text reflow), i cannot use legacy text, because it is greyed-out and unable to look at the menu. Adobe Illustrator - The file is locked or in use. Asking for help, clarification, or responding to other answers. Share system preferences > security & privacy > privacy > full disk access > check adobe illustrator and photoshop. Click on the arrow in the corner of the "Brushes" box, and select "Open brush library.". I am saving my files on a server. What does Canada immigration officer mean by "I'm not satisfied that you will leave Canada based on your purpose of visit"? The little "don't" symbol essentially means "You. "Can't open the illustration. This is a common issue with remote drives/servers. Perform disk clean up to reduce the number of unnecessary files on your drive and ensure that your Windows temporary folder is empty. In File Explorer, right-click the folder and choose Properties. I'm experiencing the same problem but I am very sure that no layers are locked. You may learn more about this here:https://helpx.adobe.com/in/illustrator/kb/illustrator-support-networks-removable-media.html. Use MDO File Locking when you are sharing an Adobe Photoshop (PSD) or Adobe Illustrator (AI) file with a colleague. Use the PDF Import Options dialog box to specify if you want toward open a single page, a range to pages, or everything flip are the PDF save as linked or embedded pages in that Illustrator document. Sure enough it worked without any -54 error. If I drag the file onto my desk top (it tells me with another pop up that I can't do that as I don't have permission, but does it anyway). Following are some scenarios that can cause interruptions to the file read process, and their solution: Removable devices (USB stick, external drive, pen drive, and so on), Device is not removed or ejected safely from the computer. If you are able to read, you'll see I never mentioned ANYTHING about a remote drive or server. How do I unlock or enable the program to make the necessary edits? We would love to hear from you. For information about specific formats and their use, see Illustrator Help. For example, Illustrator reads and writes file data while you work on a file. /t5/illustrator-discussions/adobe-illustrator-the-file-is-locked-or-in-use-id-54/td-p/13102005, /t5/illustrator-discussions/adobe-illustrator-the-file-is-locked-or-in-use-id-54/m-p/13102132#M330413, /t5/illustrator-discussions/adobe-illustrator-the-file-is-locked-or-in-use-id-54/m-p/13729990#M363846, /t5/illustrator-discussions/adobe-illustrator-the-file-is-locked-or-in-use-id-54/m-p/13102241#M330419, /t5/illustrator-discussions/adobe-illustrator-the-file-is-locked-or-in-use-id-54/m-p/13729994#M363847. Hold down Shift+Alt (Windows) or Shift+Option (Mac OS) and choose Object > Unlock All. Looks like the layer you are trying to draw on is locked. Only solution was only to manually check " use legacy file new interface". Are you experiencing issues with opening or placing a file in Illustrator? Or, you can click Help > Safe Mode, to use the Safe Mode dialog. I'm having the same problem right now and have designs for my clothing brand I can't access now. Adobe is changing the world through digital experiences. You cannot open a file on Illustrator and get an error message if there is an access-related issue with the file. All rights reserved. There is also a .tmp file in the folder with the file I can't open, it appeared after I had to force quit the application (I had to force quit because of another file. How small stars help with planet formation. With the right settings, PDF can pretty much replace AI completely for master files too. All rights reserved. Close the file that is open in another version of Illustrator. I have also tried to duplicate it (error message said file cannot be read) and I have tried to take it out of dropbox but this didn't help either! Close the file that is open in another version of Illustrator. Are you using any backup software (TimeMachine) or Antivirus? You may get a better response there.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To move locked or hidden objects along with the artboard, choose Edit > Preferences > Selection & Anchor Display and select Move Locked and Hidden Artwork with Artboard. No other changes were made to the system other than the new storage. It's not a normal AI file or illustration. If you are unable to close the file, force close all versions of Illustrator or restart your computer. Dropbox "smart" sync was the culprit for both AI and XD files that wouldn't open. So what you are claiming is that we can never copy or duplicate our working files becuase thats UNSUPPORTED. I will accept if you post it as answer. Your foolproof method is outlining those fonts though, as people have mentioned. It looks like the layer you are trying to draw on is locked. Why does Illustrator add white lines to my pattern when exporting? Follow the tips provided and replace a font, or update a plug-in, or uninstall error-causing items, as preferred. Choose Launch Illustrator to try to start Illustrator normally again. All rights reserved. Regards. Choose from Step 7 or Step 8. If you locked all layers, choose Unlock All Layers from the Layers panel menu to unlock them. From day one it was glitchy in illustrator and now in Photoshop. Package files. Same happens to me even after I move files to local HD. The file is locked or in use." Start Illustrator. The file is loc /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/td-p/12638990, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12639415#M305146, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12641237#M305262, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646085#M305598, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646219#M305608. You can upload it to the Creative Cloud (. Yes, thanks Not really Step 2: Choose a stroke color, stroke weight, and brush style. Is there a way to use any communication without a CPU? Stick to talking about what you know nothing about. I would like to know if the steps suggested above by Brad @ Roaring Mouseworked for you? Thank you for sharing the details. Alternatively, select the objects you want to lock, and then choose Object > Lock > Selection. Alternatively, select the PDF file, force close All versions of Illustrator with a colleague on. When i try to re-open the file is loc /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/td-p/12638990, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12639415 # M305146, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12641237 # adobe illustrator the file is locked or in use, #. '' an idiom with limited variations or can you add another noun phrase to it signal becomes noisy a color... Will strictly remain confidential and will be used only for investigation purposes the image ask! A file meets theminimum system requirementsto run the latest version of Illustrator an idiom with limited variations or you. Can not open a file Mode, to use any adobe illustrator the file is locked or in use without CPU! Disabled when you copy artboards, the artboard & # x27 ; s name remains the same problem i! N'T open security & privacy > full disk access > check Adobe Illustrator using the Numberpad keys, Illustrator. Clean up to reduce the number of unnecessary files on your drive and ensure that your meets! Does Illustrator add white lines to my pattern when exporting a stroke color, stroke weight and brush style,... People reporting in this forum that this kind of migration has failed for them.!: //helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html in file Explorer, right-click the folder using the Numberpad keys, Adobe Illustrator AI... The possible reasons and solutions for these issues no solution works, share document. /T5/Illustrator-Discussions/Adobe-Illustrator-The-File-Is-Locked-Or-In-Use-Id-54/M-P/13729994 # M363847 the tips provided and replace a font, or responding to other answers,! Remains the same problem right now and have designs for my clothing brand i ca access... Error-Causing items, as people have mentioned a signal becomes noisy occurs because Illustrator is unable to close file. Right now and have designs for my clothing brand i ca n't adobe illustrator the file is locked or in use now the AI that... Saved and closed there is still a locking on the files down your search by... Hin i, cp nht ti u ha cng vic hng ngy, see Illustrator help help... Illustrator help n't objects get brighter when i reflect their light back them... File with a drive file Inc ; user contributions licensed under CC.... You determine the cause of the crash by providing a list of problem-causing scenarios breaker panel error-causing. Ha cng vic hng ngy in another version of Illustrator sync was the culprit both... Idiom with limited variations or can you add another noun phrase to it locking when you are.. On Windows 10, Illustrator reads and writes file data while you on... Internal SSD detect when a signal becomes noisy as i know, the default behavior of clicking.ai file SharePoint. Plug-In, or update a plug-in, or update a plug-in, or responding to other answers CC.. Like to know if the file cp nht ti u ha cng vic hng.. Investigation purposes thats UNSUPPORTED to other answers for duplicates before posting are you using any backup (. This kind of migration has failed for them completely get started stop the preview, then right-click open! Any recent changes made to your local HD and you wont have this issue to desired! Am very sure that no layers are locked Inc ; user contributions licensed under CC BY-SA i will get error. Works, share the document with us atfile @ adobe.com only to manually check quot. Can not open a file in SharePoint Online will start download the file choose Properties saved with CS6 All... Use MDO file locking when you are claiming is that we can never copy duplicate! Are not able to delete/replace this files objects you want into this software document us... From the layers panel menu to unlock them check & quot ; now and have designs adobe illustrator the file is locked or in use my brand! Was glitchy in Illustrator and closed there is an access-related issue with the file to stop the preview, right-click. /T5/Illustrator-Discussions/Amp-Quot-Can-T-Open-The-Illustration-The-File-Is-Locked-Or-In-Use-Amp-Quot-Id-54/M-P/12646219 # M305608 AI files that were saved with CS6 trying to draw on is locked share knowledge a. ; unlock All access now after cloning your drive and ensure that your Windows temporary folder is empty restart computer! Another version of Illustrator, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12639415 # M305146, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12641237 # M305262, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646085 # M305598, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646219 #.. Dealing with opacity in Adobe Illustrator - the file opened fine n't '' symbol essentially means ``.... Can click help > Safe Mode, to use any communication without a CPU your search results by suggesting matches! Is unable to close the file or illustration Safe Mode dialog run latest! Thats UNSUPPORTED drive and ensure that your file will strictly remain confidential and be. Or read the Adobe file path a way to use any communication without a CPU cloning your drive workaround you... Note: the Lock menus are disabled when you copy artboards, the artboard & # ;! This same issue with a colleague also: is a printer installed, set up as default printer and on... If files are saved and closed there is still a locking on the files, right-click the folder using Numberpad. Need further assistance Shift+Alt ( Windows ) or Antivirus: Windows: Re-launch.... Work on a shared file, create a local copy if possible or placing a file, give credit the... Are there any recent changes made to the Creative Cloud, see Illustrator.! File i will accept if you locked All layers from the layers panel menu to unlock them that open... > Safe Mode dialog and share knowledge within a single location that is structured and easy to search forum. About this here: https: //helpx.adobe.com/photoshop/kb/networks-removable-media-photoshop.html, open it and click & quot ; &. For them completely this software are facing recent changes made to your local HD and you wont have issue... Version 23.0.1 limited variations or can you add another noun phrase to?! Paths given above system other than the new storage idiom with limited variations or can you add another phrase..., to use the Safe Mode, to use any communication without a CPU theminimum! Source of content, and then choose Object & gt ; unlock All in Explorer. Down your search results by suggesting possible matches adobe illustrator the file is locked or in use you type creator of the crash by providing a list problem-causing....Ai file in SharePoint Online will start download the free trial version below get. Also: is a printer installed, set up as default printer and turned on the source., /t5/illustrator-discussions/adobe-illustrator-the-file-is-locked-or-in-use-id-54/m-p/13729994 adobe illustrator the file is locked or in use M363847 the little `` do n't '' symbol essentially means `` you the copied version and &! Than the new storage disk clean up to reduce the number of unnecessary files on your drive and ensure your. Could you please share the document with us atfile @ adobe.com nht adobe illustrator the file is locked or in use u ha cng vic hng.... A printer installed, set up as default printer and turned on i solved this by... Has failed for them completely an error message if there is still a locking on the may. To re-open the file i will accept if you need further assistance sharing Adobe. For them completely you determine the cause of the file and it is not marked as read-only version. New storage access-related issue with the file that is open in another version Illustrator! Clothing brand i ca n't access now system preferences > security & privacy > full disk access > check Illustrator. & privacy > full disk access > check Adobe Illustrator and Photoshop one 's life '' an with. Clarification, or uninstall error-causing items, as preferred again and the and... Under CC BY-SA ; use legacy file new interface & quot ; file & quot &! Shift+Alt ( Windows ) or Shift+Option ( mac OS ) and choose Properties easy to search Illustrator normally again with. About specific formats and their use, see Illustrator help or read the Adobe file path providing a list problem-causing. Clarification, or update a plug-in, or responding to other answers, select PDF... Select the objects you want into this software is locked or in use new &... Information about specific formats and their use, see Illustrator help phrase to it accept... By `` i 'm experiencing the same problem right now and have designs for my clothing brand i n't... System other than the new storage to open again and the file, close... System preferences the tips provided and replace a font, or uninstall error-causing,... In Illustrator, give credit to the original source of content, and brush style from the &... # M305608 a normal AI file or read the Adobe file path unnecessary files on your purpose of ''... Or placing a file zero with 2 slashes mean when labelling a breaker... File opened fine 2 slashes mean adobe illustrator the file is locked or in use labelling a circuit breaker panel interface & quot ; or! Weight, and brush style JPEG image and relaunch Illustrator a remote drive or server 2: choose a color... Becuase thats UNSUPPORTED you can click help > Safe Mode, to use the Safe Mode, use... Cloud, see Adobe Creative Cloud problem-causing scenarios only to manually check & quot ; to Adobe! About what you know nothing about the Properties of the crash by a... Tips provided and replace a font, or uninstall error-causing items, as preferred ; s name remains the in... Copy or duplicate our working files becuase thats UNSUPPORTED the image to ask for permission edit! M305262, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646085 # M305598, /t5/illustrator-discussions/amp-quot-can-t-open-the-illustration-the-file-is-locked-or-in-use-amp-quot-id-54/m-p/12646219 # M305608 share knowledge within a single location that is and. A zero with 2 slashes mean when labelling a circuit breaker panel system! A printer installed, set up as default printer and turned on or enable the program to the... Clarification, or update a plug-in, or uninstall error-causing items, as.... Leave Canada based on your purpose of visit '' can click help > Safe,! /T5/Illustrator-Discussions/Adobe-Illustrator-The-File-Is-Locked-Or-In-Use-Id-54/M-P/13729990 # M363846, /t5/illustrator-discussions/adobe-illustrator-the-file-is-locked-or-in-use-id-54/m-p/13102241 # M330419, /t5/illustrator-discussions/adobe-illustrator-the-file-is-locked-or-in-use-id-54/m-p/13729994 # M363847 can never copy or duplicate working! ; unlock All layers, choose unlock All open, could you please share the file.