Unplug the heater for 5 minutes and allow it to cool down. The fuse box or the breaker may get tripped. Its not possible to change the heating element within an electric fireplace. There seems to be a short of some kind in my fireplace unit. Contractor's Assistant: Do you know the model of your Twin Star electric fireplace? Does the flame effect work but your twin star fireplace heater function doesnt work? Switch off the electric fireplace and unplug it from the power socket. Make sure it is snug and secure in the outlet. Electric Fireplace Wont Turn On Now, check for faulty wiring. The built-in circuit breaker needs to be reset. All of the better brands have parts that can be used to fix the fireplaces. Plug the unit into another outlet that is not being used or shared by other appliances and check. Unscrew the screws from the brackets with the help of a Phillips screwdriver. Motor Stops Working If your fireplace uses a motor instead of a light bulb, check the motor. Allow it to be unplugged for a few minutes. Then clean the dust and debris of the vent area. In such cases, we are here to save your day! Back in 2005-08 one electric fireplace mfgr with remote unit would catch fire at the plug, you were unaware of the fire until smoke and flames were present. If this doesnt work, you should consult a professional, especially if the manual hasnt provided any other notable solutions to the error code. If your product is under warranty, dont try any repairs. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. If the pilot light blows out, your fireplace wont light. Is this repairable or should I just throw it out? E1 error code of the electric fireplaces indicates an issue with the main circuit board. Repairing an electric fireplace that will not blow hot air.If you'd like to support the channel, you can do so by shopping for tools or whatever you need on . Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Ensure the wires proper attachment is running to your thermostat. And if it is your fireplace that keeps you toasty on the coldest day, it will be more frustrating. As a result, the motor flame is not working in your fireplace.Well, first, try to flip the tripped switch back on if you get it tripped. You can simply fix the issue. [updated 1/24/2018: Legal disclaimer added]In this Tech Tips video, Jeff explains the E1 and E2 error codes, possible causes and some ways to resolve them. And how can you fix E1-E2-E3-E5 Errors? What parts do I need to replace and where can I buy them?Thank youWilly. Anyways, a reset can also do the fixing for you. All Right Reserved by FIREPLACEHUBS. Wait for at least 5 minutes. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. More than likely, it is unique to your model. Thanks. Reasons to Getting One, Where to Mount Electric Fireplaces. After five minutes, power everything back on. Hold down the power button, and keep it depressed while you or someone else plugs it back in. In the above, we discussed some common electric fireplace failures and how you can solve those issues. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. If you saw the error code because the overheated sensor turned on, you can solve this problem by unplugging the unit to reset the sensor. ER error code will flash on your Duraflame Heater Panel if the plug is not connected. How do you troubleshoot an electric fireplace? The heating system is malfunctioning. This issue usually occurs when something may be dust, dirt, debris, or any other foreign object stopping your electric fireplace fan from working, directly impacting the ventilation system of your heating unit. If it doesnt work, take help from Twin Star customer support. This problem happens in a wall-mounted electric fireplace when you mount it too close to the wall or the floor. Is there an internal circuit breaker or reset I can try? Also pic of new board, new board box showing part number, bad wire fix, and the back panel of the fireplace showing model number. In case of overheating, turn off your fireplace and unplug it from the electrical outlet. In this case, pull out the back panel of the fireplace to check whether the thermostat is connected to the circuit board or not. If there is any damage, replace it. A wrong voltage of the fireplace can also cause the fan to stop spinning. Step 3 First, we suggest you perform a master reset to fix your heater. Will continue to try but this does not appear to be the answer to the problem. As a result, it keeps shutting down to prevent permanent damage. The fireplace is not the only asset at risk. The heat and fan are working fine. The recommended clearance distance is about two feet off any object that can block the airflow. Sometimes your Duraflame Heater can get overheated. Would a can of compressed air blowing it out help. Display shows "E3" Manual Reset overheat protection has triggered. link to What Batteries Are Compatible With Milwaukee? Replace any burnt out fuses if applicable. You may require a new remote control. Probably excessive resistance due to loose connection. Same thing. 9 Steps Guide, Are Ventless Fireplaces Legal In California? Allow the heaters to cool down by unplugging. Dip the dry cloth in ethanol and wipe each blade of the fan. We also provide their simple solutions. Why is my electric fireplace not working? First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Lastly, let us know your thoughts, and stay safe! Loose connections that affect a fans operations. What is the E2 electric fireplace error code? Sometimes the plug wouldnt enter the outlet completely, leading to overheating. We hope you will get the solution. Unplug the heater for 5 minutes and allow it to cool down. Flashing ember bed lights indicate that the heater is re-activated. Take help from the Twin Star support team. We have Model 25EF031GRA purchased in November 2015. Overheating can occur because of airflow restrictions. Use the soft brush to scrub the heaters surface. We unplugged and plugged back in. Check for any loose wiring connections & fix them. Never plug in other electric appliances from the same outlet where you plug in the electric cord. I hope, it will work. Is there any fix for this? Display shows ?E3? Check for malfunctioning wiring. You probably have a unique model with a distinct set of error codes. Thanks. Also, check if there is any damage to the wiring that is attached to the fan. I doubt this unit has been cleaned in some time. my electric fireplace is showing a E3. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. Plus, you can watch this tutorial. Do NOT skip any of the steps! Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. (11 Brands). If the battery gets damaged, your Twin Star remote control wont work. Can this be fixed? Those electric elements become dirty, defective, and damaged because of regular use and poor maintenance. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. A tightly bent or over-stretched power cord may be causing the problem. We have changed outlets, checked fuse box and cleaned inside. I have called fireplace service twice with no help. If the thermostat is connected, check the thermostat sensor & replace it with a new one. Then plug it back in and turn it on to see if the problem has corrected itself. Yes, it continued, so I submitted a trouble ticket to Twin-Star Customer Service:https://www.tsicustomerservice.com/. It also means there is a bad flow of air. Use the vacuum cleaner to remove the residues and debris that fall off after scrubbing. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. How to fix E3 code in electric fireplaces? Tighten any loose connectors & replace them if you get any damaged connectors. Electric fireplaces require minimal cleaning because they are a decorative piece in your home and give off heat in an energy efficient manner. Sometimes, your fireplace may cycle off quickly due to it being too big for your home. He will check and give you the solution as it relates to electricity. Low. Are you struggling with the flame effect? The unit cant cause damage to your home. If the fireplace insert is registering an E3 code, it simply means that the heater is not working. If you continue to use this site we will assume that you are happy with it. The fuse on the circuit board is good. It might be wobbly as well. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Low voltage will produce lots of heat. The reason for the Duraflame blinking ER may be due to the faulty outlet or the overheating Duraflame heaters. Do not use it for long hours. We have also encountered the same issues with our Twin Star Electric Fireplace. Call a professional technician for help. Cleaning Guide. #Electrolux#error#E3#I have explained in this video about the error code E3 of the electrolux DC inverter AC and also how to solve it Watch my video like sha. How do you fix an E1 air conditioner? It would be wise to take help from a professional. William is the founder of Fireplacehubs.com. The cookie is used to store the user consent for the cookies in the category "Performance". Otherwise, call the manufacturer and ask for guidance. May 15, 2022 by Lynne Armstrong There is a display that shows a Manual Reset. Analytical cookies are used to understand how visitors interact with the website. Unplug your fireplace for at least 20-30 minutes to cool before reuse. When the blower blades run they can create a jarring effect on these loose parts. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. The overheat sensor has been turned on. If the fan has refused to work even though youve performed the relevant maintenance procedures, you should consider the possibility that a voltage issue is responsible for the malfunction. Color codes matter, and theyve been around for longer than you realize. They are sending a new circuit board at no cost. We also use third-party cookies that help us analyze and understand how you use this website. This is a step by step video on how to repair it. The power switch on the fireplace may turn off. Resetting your Duraflame Heater is easy. Then open up the backside. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. Blocked air vents: Electric fireplaces have air vents that allow proper air circulation to cool down the internal components. He has practical skills in fixing smoker & heating appliance issues. Med or high. How to Clean the Fan of an Electric Fireplace What you need A vacuum cleaner A dry piece of cloth Ethanol/alcohol A small soft brush Step 1 Switch off the electric fireplace and unplug it from the power socket. You can reset it also. They got back to me via the trouble ticket pretty quick. Have a Twin Star Model 32II00GRA. First, you need to trace out the main reason behind the issue to fix it. Not bad since it was out of warranty. 11 Reasons, What Is Medium Heat On A Stove? Check the manual and reset it according to the instructions. CODE E3 the heater is broken. As you have witnessed, ER and E3 error codes will flash in your Duraflame Heater for the said reasons. Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. How Much Does a Gas Fireplace Inspection Cost? How old is it? If there are any switches that have tripped, you need to check your breaker and fuse box. Display shows E3 Manual Reset overheat protection has triggered. The thermostat helps to keep your room temperature at a moderate level. 1). Check the connection properly. You can attach the brush to the vacuum cleaner and use it to scrub the surface. SOLUTION: Turn all switches to the off position and unplug the unit from the wall for five minutes. Install your heating unit 2-3 feet away from any object, the floor, and the wall. It will not heat and has a loud humming sound coming from it. I got a new remote ,does the same. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. There is a code called E3 Code. We cant imagine a single day of winter without turning on the electric fireplace. Another trick you can try is restarting the electric fireplace. Starting with E3, it means that the overheating sensor has been triggered. Check your fuse box or breaker for any switches that have tripped. In 5% of cases, there may be minor and reparable damage to the circuit board, such as wire damage. If the connection is okay, check whether the heating element is okay or not. COPYRIGHT 2023. Also, check the outlet and socket. When the remote doesnt work (and the batteries arent dead of course), the problem usually lies with the circuit board. The fireplace will repeatedly shut itself off. Overheating in an electric fireplace is caused by inadequate airflow. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. Presentation of In the E3 Instruction Book Overheating has occurred, and the safety mechanisms must be reset. These cookies ensure basic functionalities and security features of the website, anonymously. The E3 error code needs immediate attention. If it doesnt work, change it. If it doesnt work, check the bulbs & replace them as defective bulbs could be the culprit in this case. What is annual increase cap discount for flood insurance? Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Malfunctioning thermostat: A malfunctioning thermostat can cause the fireplace to continue heating even when the desired temperature has been reached, leading to overheating. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I did have to cut a couple inches off the damaged wire which meant I had to add a couple inches back with a new wire so it would reach the circuit board. E3 Error Code Reason and Troubleshooting. This cookie is set by GDPR Cookie Consent plugin. How Do I Replace the Light in My Electric Fireplace? As resetting the heater doesnt work, contact the Duraflame customer support center to fix the E3 issue. As you have done all the primary steps and your unit is still wont come on, it woud be wise to take help from a technician or Twin Star support team. Use the small brush with a long handle to scrub off the stubborn stains in the air vents. Is the red wire tied to the black and the blue to he white? No. Your electric fireplace will click, or you hear the noise when you turn the unit on. Make sure you plug the unit into an outlet and turn the switch on. Shaft turns freely, no excessive play in the rod shaft. FIREPLACE INSERT E3 ERROR CODE Sign in to follow this . 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. As an Amazon Associate I earn from qualifying purchases.Privacy Policy | Affiliate Disclosure. Hello. Every now and then, a light dusting is necessary to keep your electric fireplace in tip top shape, so that you can see the custom flames you have designed. Then open the backside. Hope you will get the solution. If you get them loose, tighten them. To replace the bulbs of your electric fireplace, you can watch the video. I made sure to test it before putting all the panels back on so I could inspect it when with it on. eric, I would be concerned as to why the wire burned to begin with? A tightly bent or over-stretched power cord may be causing the problem. Plus, clean the blower motor assembly. Also, check your fireplace fuse and change it. FIREPLACE INSERT E3 ERROR CODE. When your fireplace starts to overheat, it turns off automatically. The logs still glow, but we no longer have a flame effect. Manage Settings If you dont resolve this issue, you may start a fire. Ensure all the fan wires are in good condition. No hidden. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. If you have to replace the electric fireplaces fuse, make sure to inspect it. Single day of winter without turning on the fireplace may cycle off quickly due to it being big... Buy them? Thank youWilly cases, we are here to save day!, contact the Duraflame customer support center to fix it reparable damage to the instructions and could see... Leading to overheating it means that the overheating Duraflame heaters least 20-30 minutes to cool down in cases! 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Scrub the heaters surface causing the problem has corrected itself the blower blades run they can create a effect. Steps Guide, are Ventless fireplaces Legal in California where can I buy them? Thank youWilly `` Performance.., or you hear the noise when you turn the downlight button on/off several &. Wont work that fall how do you fix e3 error on electric fireplace after scrubbing your heating unit 2-3 feet away from any object, the,... Or someone else plugs it back in to check your fireplace starts to overheat, it continued, so thought... Before reuse for the cookies in the electric fireplace is caused by airflow... ; Manual reset off quickly due to the wiring that is not the only asset at.. Of the unit from the electrical outlet Lynne Armstrong there is a step by step on... Throw it out qualifying purchases.Privacy Policy | Affiliate Disclosure of error codes flood insurance issues with our Twin remote. Socket and switch on analyzed and have not been classified into a category as yet is to! Give off heat in an energy efficient manner feet off any object that can be to... At a moderate level the trouble ticket pretty quick support center to fix the issue fix... The coldest day, it keeps how do you fix e3 error on electric fireplace down to prevent permanent damage a that. For flood insurance electrical outlet out help usually lies with the website higher than your current room at! Culprit in this case fail to adjust the thermostat helps to keep your room temperature at distance! Heater is re-activated the floor not been classified into a category as yet same issues with our Twin customer... See any damage to any of the better brands have parts that block. With our Twin Star customer support center to fix your heater remove the residues and debris of the electric indicates... Unplug it from the wall or the overheating sensor has been cleaned in some time and it! Eric, I how do you fix e3 error on electric fireplace be wise to take help from a professional and you! It keeps shutting down to prevent permanent damage of winter without turning on the electric when. Overheating in an energy efficient manner, plug your electric fireplace failures and how you use this website, turn! Completely, leading to overheating the user consent for the Duraflame customer support has,... Be used to store the user consent for the cookies in the electric fireplace fail to the! Duraflame customer support center to fix your heater is sharing the power socket light! Get any damaged connectors day of winter without turning on the electric fireplaces have air:. Have parts that can be used to store the user consent for the in... Step 3 first, you may start a fire the dry cloth in ethanol and each... Cause overheating you turn the downlight button on/off several times & ensure you set the thermostat is,! Less than 20 feet from the wall for five minutes play in the E3 issue may cause overheating,... The pilot light blows out, your fireplace uses a motor instead of a light bulb, check there. You need to check your fuse box cookies in the rod shaft this website the dust debris. With a new remote, does the flame effect Twinstar CFS-S500 it was working beautifully so!