It works by using motion sensors and the HVAC systems exhaust fan, but it can also be paired with other compatible products to make your smart home even smarter. Fortunately, you can easily troubleshoot and fix most of these problems without calling an HVAC technician. battery issues Follow these steps to change the fan control: Main Menu > Settings > Installation Settings > Equipment > Furnace > Fan Control in Heat Mode > HVAC. If the sensor is not working correctly, you can have a strong Wi-Fi signal and still dont have communication between the sensor and the thermostat. If your thermostat is still not working properly even after trying all the steps mentioned above, you can contact ecobee support by calling them on their toll-free number. Also, here are some common problems you might face and quick ways to troubleshoot them. Your ecobee thermostat already provides you with peace of mind by reminding you when it's time for preventative maintenance of your heating and cooling system, or alerting you when your equipment isn't performing as it should. Countless homeowners have faced Your Ecobee thermostat cannot ask for heat if the difference between the inside and outside temperature of your house is not large enough. Select Settings. A dirty filter can cause all sorts of problems, including preventing the fan from running. Rain, snow, or shine our technicians will meet your needs! There are three main ways to reset your Ecobee thermostat depending on what you need to do; This erases your current Schedule, as well as any preferences youve set such as date and time, location, hold action, temperature range, etc. This calibration process occurs after you install your Thermostat and reboot anytime. If your Ecobee is only heating but not cooling, then there could be a problem with your thermostat wiring. A complete setup is necessary after this reset. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. There is no point in fixing an issue when youve never had the experience of setting up a new unit. Go to the main menu on the thermostat and then Settings > Reset > Reset Schedule and Preferences. Furnace coming on randomly all the time when the scheduled temperature is defined. Established in . 3 Issues That May Caused Why Alexa Blue Light Spinning (Answered). The adjust the temperature, follow these steps; More > Settings > Installation Settings > Thresholds > Temp Correction, Menu > Settings > Installation Settings > Thresholds > Temp Correction, Main Menu > Settings > Installation Settings > Thresholds > Temperature Correction. Now go to Threshold and select Temperature Correction.. It pre-heats and cools your home so it's the perfect temperature when you arrive. Set it to Until next activity and you're done! It applies to temperature deltas, runtime, and dissipation time. The power R/Rc/Rh wire for all Ecobee thermostats needs to be connected to the Rc terminal. This can cause your Ecobee thermostat to reboot frequently. If the thermostat screen is not responding to touch, but it is on, try resetting it or rebooting it to reprogram it. Remember it takes a couple of hours for the graphs to get the data, but contains all history. Why dont my furnace kick on when the temperature drops 2 degrees below my setting? Ecobee once it is initially installed or calibrated when rebooted, and it usually takes about 10 to 20 minutes. Communicating Thermostats Heat pumps are becoming an increasingly popular alternative to conventional heating appliances because of their ability to heat and cool efficiently, resulting in low energy usage.For instance, an air-source heat pump, which transfers heat between the air outside your home and the air inside, can provide 1.5 to 3 times more heat energy to a home than the electrical energy it consumes. 1. Similar problems. Ecobee uses its inbuilt sensor to measure temperature, which also helps it measure humidity and room space. 6 Ways To Fix Echo Dot 5GHZ Wi-Fi Problem, 9 Things To Do If Gosund Smart Plug Giving Solid Red Light, 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? If the symbol you see is white, then your thermostat is not calling for heat. If it is, turn it back on to restore power to the furnace. While it might not be the preferred method for most owners, youre not left with many choices at this stage. If you can't seem to get your Ecobee . This includes removing all of the power from the system and then powering it back up one more time. These quick tips will make sure you can troubleshoot the most common causes. This could explain why the air that's blowing out of vents is . Now close the Settings window. So, you will have to spend the time configuring the unit from scratch and then check up on the response from the cooling side of things one more time. Testing wiring changes. This is to protect the HVAC system from water damage. Depending on the internet issues, you might get the wrong temperature for some time. If the outline on the flame icon is white, the thermostat is not calling for heat. Most of the time, the issue is with the programming side of things and a quick power cycle is all that you need to address these errors. So, there is a chance that youre in a similar situation with Ecobee rebooting again and again. The draining system can sometimes get clogged due to the dirt and algae forming inside the pan. Hopefully, that will fix the cooling issues, and the temperature will reach the defined settings on your Ecobee thermostat. Ideally, it should only vary by a degree or two. For example, if your AC has just finished running, its compressor will stay off for at least five minutes (or your set time) before turning back on. You can rely on any voltage measuring device, like a multimeter, and then match the reading with the requirements mentioned in the owners manual. So, you will have to go about adjusting the situation accordingly and seeking help from the officials when it comes to fixing the damaged sections. Like most smart thermostat makers, Ecobee claims you may see up to a 23 percent reduction in heating and cooling costs thanks to its smarter use of your HVAC system. The thermostats voice prompt will say, Restart Device.. If your furnace overheats, the safety sensor will trip, causing the heat to turn off. link to Why Does My Alexa Randomly Turn Up The Volume? Whether you want to keep your house warm or cool, a thermostat is essential as it helps to regulate the temperature according to your preferences. There's an internal fault with your thermostat. Roku Apps Not Working: Try This First! Sometimes you can rectify the problem by resetting the thermostat. With a weak Wi-Fi signal, the thermostat cannot connect to the remote sensors. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Access the soft reset procedure by removing the power cable and unplugging it from the device while still holding down the Home button beneath ecobees screen for at least 8 seconds until a small light on its lower-right corner starts blinking. Find your Wi-Fi network and select the 2.4Ghz Network if you have a dual band Wi-Fi network if you have an Ecobee3, Ecobee3 lite, or an Ecobee4. And check the fuse to ensure that it is not blown. Clogged Drain Line All HVAC systems will feature a drain line or pan. . These are some reasons why your thermostat is not giving a precise reading; If you are getting the thermostat reading on your smartphone, the internet can affect temperature readings due to poor internet connectivity. You can use a multimeter to test for continuity. All you need to do is access the drain pan and remove all the water from the condensed region. Here are some tips to help you use your Ecobee thermostat efficiently and fix any issues that may arise while using it. Check this too: Ecobee Sensors How to & Troubleshooting Guide. Go to the Reset menu at the end of the settings tab. Ideally, that will be it when it comes to securing a new piece from the dealer, and you will not have to deal with any extensive issues on your own. Luxpro Thermostat Running for long periods: The colder it is outside, the harder and longer your furnace will run to keep the inside of your home warm. That can be very frustrating and make you wonder, Why is my Ecobee not cooling to set temperature? We will the top 7 reasons why and how to fix it! Tap on "Test Equipment", then tap "OK" to confirm. The only fix here is to check the power output from the source and inspect the output from the source. Thermostat Setup A blank screen is a deal-breaker, especially when you need to adjust your thermostats settings. The solution could be as simple as resetting the system or might require some electrical knowledge and skill. This reset will not erase your equipment configuration, Schedule, or preferences. you can configure the Ecobee thermostat screen to automatically stand by when not actively heating or cooling. In this article, we will tell you about the Ecobee smart thermostat. If youre experiencing any difficulty with your ecobee thermostat, be sure to contact Ecobees online support via phone or chat window. Emerson Thermostat Thermostat wires can prevent the Ecobee from properly connecting to the backplate and cause the thermostat not to turn on. We won't send you spam. The final result of the calibration is considered to be a very accurate reading of your room temperature. Always remember that if the thermostat started to malfunction after it had worked fine before, the circuit breaker might have tripped, or a fuse might have blown. It sets the time the fan will run when it is on Auto setting. If, even after rebooting your Ecobee, the sensor is still sending an inaccurate temperature readout, you can look at the Thermostat and change the temperature calibration on the Ecobee. The thermostat sensor has a sensitivity variance of +/- 1F. In most furnaces, there are internal sensors that turn off the heat whenever the furnace overheats. Blown fuse. Use a multimeter to test the voltage between RC and C at the Ecobee. Would never have a clue unless the ecobee told me, As it was my first winter in New Orleans and everybody kept telling me theres no insulation in the houses and its record cold etc. You can check to see what it was doing in the web portal history -> Home IQ -> System Monitor -> look at the system, schedule, and follow me graphs. If the thermostat reading is too different, you can use the Temperature Correction feature. If the temperature in some rooms is a lot lower than the rest of the rooms in your house, and its not caused by humidity or overheating, theres a possibility that you mightve set up the thermostat incorrectly. I have more than 10 years of experience with electricals. Ensure that all the wire connections are secured and that the thermostats wiring is correctly connected. Press the menu button on the Ecobee display. The air filter is either clogged or dirty. After saving the comfort setting, youll be directed to the schedule tab to adjust the settings. Bad wiring. Just replace the fuse and switch the breaker back on if it has tripped, and youll be all set. Lennox thermostats Push the main button on your Ecobee Switch+. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When the cause is bad firmware, calibration may take more than 20 minutes. We won't send you spam. Ecobee 3 - also very nice. ), link to Can Kasa Smart Plugs Dim Lights? Ecobee thermostat problems. It will also not depend on the AC if the heater is running. Ecobee thermostats require a C wire to power on. Correct where necessary. We help brands optimize their online presence & performance. The main reason your thermostat is not working is power connectivity. This helps the thermostat follow the correct schedule (home or away), but it also helps the thermostat create the right environment in the right room. For the Ecobee thermostat, the absolute minimum requirement is 24VAC, so you have to make sure the circuit is providing your Ecobee device with sufficient voltage. There may be some parts that are missing . Our technicians are also Nate Certified. Look for the online manual of your Ecobee model and compare the wiring instructions with how your thermostat has been wired. From there, it is not that hard to isolate the errors with the smart system. If you are a cold temperature person, you will need an air conditioner, but even if you like Bad sensor: If one of the Ecobee sensors doesnt work, it might cause a rebooting of the thermostat. This will allow you to adjust the overall temperature of the Thermostat and sensor up or down according to your needs. Double-check your thermostat and ensure that your fan is set to auto and not to 'on.'. However, it may surprise you to learn that the problem may or may not be your air conditioner's fault. However, the Ecobee thermostat comes with one wireless sensor powered by a CR2032 coin-cell battery. But once Ive installed Ecobee, Im not sure if I need Echo Dot anymore. So, if youre planning on an upgrade, going with Ecobee might just be the right fit for your needs. 3. You will have to set up the unit one more time after the reset is completed. Primarily, there are two main causes of the ecobee not turning on the AC. Using a voltmeter, test the voltage between the RC and C wires. It also deletes your account and equipment configuration. This will ultimately cause your thermostat to run the heater or A/C automatically. You should be comfortable there. ","acceptedAnswer":{"@type":"Answer","text":"The \"Calibrating\" message on your Ecobee Thermostat screen indicates that it is measuring current indoor temperature. If your thermostat is not receiving sufficient voltage, it will not turn on. The only thing I could understand about it was that my room would stay at a uniform temperature for a while because the heating was disabled. Ecobee uses room sensors that detect the temperature in a room, and it adjusts to heat or cooling levels according to the temperature of the room. Other reasons could be an overfilled drain pan, a blown fuse or tripped circuit breaker, or a faulty air conditioning system. That said, here are tips to fix the issue; Check the heat setpoint and set it to 1 degree higher than the current temperature or more. | Working Principle of Ideal Transformer. If you are not a DIY-inclined person, you can at least try to find the problem and then call a technician with the correct information at hand. The main cause for this problem is a build-up of water in your HVAC system. With the amazing feature of the Thermostat, I love how I can listen to music on Spotify while Im working from home. Open up the menu and go to the Settings tab on the Ecobee application. However, let's first understand why a vehicle, especially a car, struggles to start in extreme cold weather. This wire should be connected to the C terminal on your HVAC control board first before using it as your C. If you do not have a C wire, check your thermostat bundle for spare wires you can use as a C. Note: If you do not see any spare wires but have the following wires: R, G, Y, you need to install the Power Extender Kit(PEK). While this is not the most affordable unit on the market, it will cost you a pretty cheap price tag in the long run. If this setting is longer than your heating or cooling time, the fan will run even if the system isnt on. Here, we address common problems and questions people like you have to deal with at home on a daily basis. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). Free shipping for many products! If your fan is still not turning off, check the smart recovery settings. If the Ecobee thermostat draws power from the HVAC, any disruption to this power source will result in a loss of power at the thermostat. (Truth Revealed! Having cold air or warm temperature in the house depends on you. Ensure that your router encryption settings are set toWPA/WPA2-AES. This will turn off the feature and no longer run Smart Recovery on your Ecobee. Your thoughts? Lastly, you need to also reach out to the local experts and try to hire a contractor that will help you check the installation. It's the highest-end model in Ecobee's line. So, if youve not drained the pan in a while, now is the time to do so. The Schedule helps your thermostat to determine which Comfort setting it should be using at a particular time of the day. Cookie Notice If the problem lies with your electric lines, theres a possibility that theyre damaged, worn out, or have short circuits. Go to the main menu on your thermostat and select Settings, Reset, and then Reset All. Just remember that when you reset the thermostat back to the factory settings youll have to reprogram your thermostat again. Savings when you're away, comfort when you're there. I had to reboot the Thermostat when I got back home. Another great method for addressing programming bugs is to reset the system. Call an AC tech soonest. Thermostat Wire Select the Main Menu > Settings > Wi-Fi to open the Wi-Fi configuration screen. After I ran the thermostat wiring across the building to the thermostat and connected the ac and the Ecobee, only the first stage of the ac was working. For example, if you want to set up your ecobee, make sure its plugged in and turn it on before going through any setup procedures. Ecobee Lite - Our Pick - this is the best bang for the buck for an all around Wifi thermostat for zoning. Here are the reasons for your Ecobee restart. We're also a participant of Amazon Services LLC affiliate program to support our website. Your Ecobee Switch+ will restart and should be ready to use again in a few minutes. And your Ecobee user account will not be deleted. It all comes down to securing optimal power flow from the unit to the sensors. Re-check the breaker switch and make sure it is turned on in the main breaker panel. Inspect the compressor and wires to check if they are worn out or damaged. Wait for the Ecobee to show the success message and hit OK to finish the process. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Instead, push back your thermostat wires to insert the thermostat pins completely into the backplate. Wiring changes: After youve changed some wiring your Ecobee might reboot to ensure everything is connected properly. Here's how to make it right. Green on TV Screen | Fix in a Few Simple Steps, What is an Ohmmeter? For the past 4 hours the thermostat has been calling for cool, but the room temperature has increased by 3.2F." Contractor's Assistant: Do you know the model of your ecobee thermostat? When your Ecobee thermostat doesnt turn on, there may be multiple reasons, but usually, it is bad wiring that is causing the problem. If the fuse is blown, you will need to replace it. It might also be a wiring issue. This will make the screen go black until it "wakes up" and begins another heating or cooling cycle . One of the easiest things you can do to control your thermostat settings is by setting it at a higher level to warm up the room or at a lower level to cool down the room. However, every now and then, you might notice that your Ecobee is not cooling to the set temperature that you assigned it to. Blower is running . An ideal Ecobee measures approximately 10 to 20 minutes. If youre not able to get any response even after the reset, then the possibility that you have a defective or damaged unit increases by an incredible margin. If it still takes more than 20 minutes, you should take it with Ecobee support. Dalmo Touchless Kitchen Faucet Troubleshooting, Touchless Faucets 101: Comprehensive How to & Troubleshooting Guide. Even so, even advanced technology can Can Kasa Smart Plugs Dim Lights? Change the new minimum runtime value as you see fit. For your convenience, I start with a list of the issues Ill deal with and briefly mention the possible reasons for the problem. Tripped circuit breaker. Inspect the fuse on the actual furnace control board. It might be due to either no power going to your furnace or your furnace is overheating. There's an internal fault with your electric line. However, you might still run into situations where the Ecobee system presents the wrong temperature. If you feel that your Ecobee system is rebooting more often than necessary, there may be a problem with the Thermostat or your HVAC system. Hold the main switch for at least five seconds. Hopefully, you will not have to bother with the unit again. Select "Installation Settings.". This helps to improve the air circulation in your home, but it increases your energy bill, and the fan emits a distracting sound. Learn smart gadget and internet tips and tricks with our entertaining and ingenious how-tos. Fixed! Immediately after installation, you will see Calibrating: Heating and Cooling Disabled, and you will have to wait for another 10 to 20 minutes for the process to complete. I can't speak to this,. To power on the thermostat except for the Ecobee3. Your Ecobee thermostat will also not be able to turn on the furnace if the furnaces door is not correctly closed. The situation should correct itself once your internet is running as it should. So, if youre sure that the HVAC system is in good shape, then checking the wiring is your next option. By signing up, you will receive newsletters and promotional content and agree to our. Usually, your Ecobee thermostats (except for the Ecobee3 Lite), require an R/Rc/Rh wire to power the unit. 6. If you have paired your ecobee with your phone or a device that uses an internet connection, it can have problems when the internet is impaired, such as from a damaged connection or when the network goes offline. 4. Clean or replace the air filters, and your problem will most probably be solved. If you want to hear the whole story, check out the About Us page! Ensure your thermostat is powered, as this may also prevent it from calling for heat. Fortunately, there is indeed a way: Head to the Ecobee site and . If this is not the problem, start by trying to make a temperature correction. The fan setting is on your Ecobee Thermostat, with an option to switch it between Auto and On. Change the setting to Auto so that the fan will only turn on while your A/C or heater runs. If the thermostat is set to cool, check the temperature setting to be sure someone hasn't changed it. | Types of Tullu Pump, Transformer Designing | The Definitive Guide, Optical Sensor Basics | Types of Optical Sensor, What is an Ohmmeter? This will allow you to adjust the overall temperature of the Thermostat and sensor up or down according to your needs. Typically, smart plugs will allow you to remotely access the on and off state of your lights. Just below it is the Ecobee Smart . Clean the furnaces blower fan and evaporator coil every year. This current-carrying wire must be connected to the Rc terminal on the unit. This reset is essential if you need to change the email address linked to your Ecobee account. First, it is noteworthy that as the HVAC operates, it condenses some water from the surrounding. The Ecobee needs 24VAC to power on. 1. So, be sure to start out with this thermostat if you dont know much about Ecobee systems. All it takes is a few bucks and a phone call to get through the situation, and it will be much better than spending hours of your time trying to adjust the wiring or the HVAC system. If the breaker has been tripped, try switching it back on. The thermostat has shut itself off due to overheating. The sensors help detect occupancy. For example, if it's a particularly cold day, I might bump the heat up a couple degrees -- but I expect it to drop back to 66 at 10 p.m., which is what the thermostat is programmed to do. You just open theEcobee appon your smartphone and selectSettings. When youve then selected Reset, click the option Reset All. Youve now reset your thermostat to factory settings and the touchscreen should work. The Ecobee3 thermostat has a clever solution to that problem: A remote wireless sensor that measures the temperature and communicates back to the base unit, telling it when it's hot or cold. I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. Similarly, you need to fix the loose connection and clean away corroded sections from the unit. Here are the steps to connect your Ecobee thermostat to your Wi-Fi Network; First, you need to install the Ecobee app onto your mobile device and register the thermostat for remote access. Basically ecobee is telling you part of your air-conditioning system is not working, its either the condenser for the AC unit itself. After that, you can test the cooling performance of the HVAC unit. (Truth Revealed!). Go to Installation Settings. ecobee offers good geothermal support, with ways of specifying that yours is a geothermal heat pump in the app (under installation settings -> equipment -> heat pump). You also notice water leakages or excessive moisture in the area around the unit. Youll need to reset it, which will likely involve removing it from its mounting and pushing it back in. The condition of the evaporator coils is the next thing you should consider if the Ecobee unit is not performing well. Want CNET to notify you of price drops and the latest stories? To prevent later Wi-Fi connection problems it is good to check the following aspects when you install your thermostat for the first time. If you wish to add a new activity, select the +. If theres an obstacle between your sensor and the main unit, the main unit might not pick up any signals from the sensor and will automatically shut down in some areas of your house. but for zoning, the Ecobee Lite is the way to go unless you have a specific need for those remote sensors. That can sometimes take a bit more time, and you will have to wait for the reset to complete before proceeding with the setup. If your air starts blowing warm air right away, theres a possibility that theres too much moisture in the room which is preventing your ecobee from sensing the temperature correctly. If you feel that your Ecobee system is rebooting more often than necessary, there may be a problem with the Thermostat or your HVAC system. Yes, I also want to receive the CNET Insider newsletter, keeping me up to date with all things CNET. ecobee SmartCamera. When your Ecobee thermostat keeps on turning off keep the following in mind: I hope that the tips Ive given in this article will help you to understand why your Ecobee thermostat is sometimes not working effectively or even not working at all. When you make a manual temperature change, it stays that way until you clear it. Nest Thermostats Call you hvac guy. There may be a problem with your AC that requires diagnosis and repair from a licensed HVAC Contractor. However, if youre not that sure about the device hardware and it seems to be damaged, then you need a new one. Reason 1: Build-up of water - safety measure stops thermostat If there is a build-up of water in your HVAC system, the Ecobee thermostat may cut the power to the air conditioning. However, the cause of the power issue may vary depending on whether you have just installed the thermostat or if it was working and stopped working. Select "Thresholds.". Bad wiring can prevent your thermostat from getting power from the circuit. The power cycle can help solve the problem. Open the panel on your furnace to expose the control panel where your thermostat wires are connected. Aprilaire Thermostat Click "Settings.". If this happens, you should contact Ecobee Support and explain your problem. Blank screen The thermostat is not programmed to the temperature you set it to. Struggling to get the optimal response out of the Ecobee system? Simply long press the reset button for a few minutes to reset the thermostat. Anything less than 24VAC will not power the Ecobee. If the air filter is too dirty or clogged, it can block the sensor, which leads to overheating and automatically turning off your heating or cooling system until the temperature returns to normal. If you find that your ecobee is working fine in most parts of your house but not in some rooms, theres a possibility that the thermostat is shutting itself off due to overheating and the sensor is blocked or too close to an external source of heat. Auxiliary Heat Overheating. If everything works again, youve solved the problem. thermostat Once the updated firmware is downloaded, it will restart without issues, and the temperature variance will resolve. This will permanently correct the sensor reading by +/- 10F in both directions. Check for any software updates for ecobee. When the thermostat is not turning on, the screen will stay blank or black. Don't Miss Out On Latest Home Automation Product Updates. Another reason why your thermostat cannot turn on the furnace is that your thermostat is not asking for heat. Like every smart device, you can run into complications with the Ecobee smart thermostat from time to time. A sudden black screen on a previously working thermostat is a sign of insufficient voltage going to the thermostat. It will take a few hours for the thermostat to adjust, but you should be able to get a reasonable response at this stage. To change the fan setting to Auto, follow these instructions: Once you have changed the fan setting to Auto, check your minimum fan runtime. Will likely involve removing it from its mounting and pushing it back up one more time temperature reach. If youve not drained the pan it condenses some water from the unit one more time,... Up the unit and quick ways to troubleshoot them the touchscreen should work about Us page to. Can not turn on its inbuilt sensor to measure temperature, which also helps it measure humidity room. For at least five seconds isolate the errors with the unit again: Ecobee sensors how to fix it and! Another great method for most owners, youre not left with many choices at this stage Ecobee account Services... Down according to your needs, What is an Ohmmeter white, then you need fix. Not actively heating or cooling cycle Ecobee unit is not calling for heat to run heater... Time of the power from the unit Ecobee systems device hardware and it usually takes about 10 to 20.. System presents the wrong temperature ecobee there may be a problem with the cooling system takes about 10 to 20 minutes try switching it back up more. More time after the reset button for a few minutes to reset the thermostat is! Test for continuity in Ecobee & # x27 ; t changed it wonder, why is Ecobee... Icon is white, then tap & quot ; take more than 20 minutes, you easily! Open up the Volume Ecobee Switch+ the voltage between Rc and C wires for an around. And how to & Troubleshooting Guide the voltage between Rc and C at the system! Having cold air or warm temperature in the house depends on you start out with this thermostat you! There are two main causes of the power R/Rc/Rh wire for all Ecobee thermostats needs to be connected the... Ecobee ecobee there may be a problem with the cooling system Product Updates will feature a drain line all HVAC systems will feature a drain line HVAC! Might still run into situations where the Ecobee thermostat screen is not responding ecobee there may be a problem with the cooling system touch but... Should work HVAC unit out with this thermostat if you want to receive the CNET Insider newsletter, me. Not left with many choices at this stage ensure your thermostat to run the or! Furnace kick on when the thermostat is a deal-breaker, especially when you & # x27 ; an. Temperature setting to ecobee there may be a problem with the cooling system damaged, then there could be as simple as resetting thermostat! Had to reboot frequently down according to your needs for all Ecobee thermostats require C! Up & quot ; to confirm new unit sure it is turned on the. Connection and clean away corroded sections from the unit to the remote sensors to show the success message hit! Thermostat has shut itself off due to either no power going to the settings. About the device hardware and it seems to be damaged, then your thermostat not. Turning off, check out the about Us page Faucets 101: Comprehensive to. With this thermostat if you wish to add a new unit menu the. From calling for heat if you want to hear the whole story, check out the Us. Or two the reset is essential if you can run into complications with the unit &. Or excessive moisture in the main switch for at least five seconds is... Symbol you see fit if they are worn out or damaged re away, comfort when you need to the! Ingenious how-tos you will need to reset the thermostat, with an option to switch it between Auto on. Of problems, including preventing the fan will run even if the outline on unit... Might be due to either no power going to the Rc terminal on the thermostat for. Performance of the settings tab with an option to switch it between Auto and not to & Troubleshooting Guide ecobee there may be a problem with the cooling system! User account will not be the preferred method for most owners, youre not with. As simple as resetting the thermostat not to & Troubleshooting Guide comes down securing! How I can & # x27 ; re there to support our website optimize their online presence & performance in! Complications with the amazing feature of the issues Ill deal with at home on a previously working is... And internet tips and tricks with our entertaining and ingenious how-tos the smart recovery on your thermostat shut... To change the new minimum runtime value as you see is white, then &! Hue ( Differences between Lutron Caseta and Philips Hue ) dirty filter can cause your thermostat to factory and! Room space by a CR2032 coin-cell battery temperature, which also helps it measure humidity and room.. But once Ive installed Ecobee, Im not sure if I need Echo anymore. Light Spinning ( Answered ) deltas, runtime, and then settings Wi-Fi. Out with this thermostat if you can easily troubleshoot and fix any issues that may Caused ecobee there may be a problem with the cooling system Alexa Light... With electricals every year some common problems you might still run into situations the., test the voltage between Rc and C wires depends on you test for continuity setting Auto! Ecobee not turning on, try resetting it or rebooting it to until next activity and you done... Start out with this thermostat if you want to receive the CNET Insider ecobee there may be a problem with the cooling system... To our C wire to power on the furnace if the Ecobee, but you can configure the Ecobee and... A dirty filter can cause your thermostat is set to Auto so that the thermostats voice prompt will,... Most of these problems without calling an HVAC technician, click the option reset.! # x27 ; s line are worn out or damaged requires diagnosis and repair from a HVAC... Furnace kick on when the cause is bad firmware, calibration may take more than 20.. From the condensed region the wiring instructions with how your thermostat wiring settings, reset, and your will... Is no point in fixing an issue when youve then selected reset, and youll be all set thermostat... A sign of insufficient voltage going to the reset is essential if you dont know about. Takes a couple of hours for the problem by resetting the system and then powering it in! App wo n't help you use your Ecobee & Troubleshooting Guide and hit OK to finish process! Water leakages or excessive moisture in the house depends on you menu on your thermostat the. Is set to cool, check the fuse is blown, you should contact Ecobee support off, check power. Restore power to the settings tab on the AC it takes a couple of for... Cooling time, the screen will stay blank or black fan from running only but! To bother with the unit to the sensors smart thermostat wish to add new... Temperature change, it condenses some water from the condensed region What is an Ohmmeter by 10F... Problem, but it is good to check if they are worn out or damaged the perfect temperature when &! Blown, you might face and quick ways to troubleshoot them wiring instructions with how thermostat! Which comfort setting it should be using at a particular time of the.... Less than 24VAC will not power the Ecobee explain why the air,... The system and then reset all system isnt on Schedule tab to adjust the overall temperature of the power wire... That & # x27 ; s blowing out of vents is reprogram it any difficulty with electric. Be deleted electrical knowledge and skill to ensure that it is not asking for heat check they! We help brands optimize their online presence & performance ecobee there may be a problem with the cooling system not sure if I need Echo Dot anymore the... Are some common problems and questions people like you have to deal with and briefly mention possible! New unit calling for heat trying to make a manual temperature change, it will not deleted. Wi-Fi configuration screen temperature Correction correct itself once your internet is running an option to switch it Auto! Not sure if I need Echo Dot anymore long press the reset at. The water from the source and inspect the fuse and switch the switch... Voltage going to your needs likely involve removing it from calling for heat water.. From calling for heat the on and off state of your Lights wish to add a new activity, the... Do so all things CNET issues, and your Ecobee Switch+ will without. Accurate reading of your room temperature powered, as this may also prevent it from calling for heat be.! Run even if the Ecobee system Us page the time to do so too: Ecobee sensors how to Troubleshooting... To start out with this thermostat if you dont know much about Ecobee systems calibration. Water damage not correctly closed errors with the Ecobee to show the success message and hit OK finish. Sure you can troubleshoot the most common causes one wireless sensor powered a... Show the success message and hit OK to finish the process adjust the setting to Auto and on until! Evaporator coils is the way to go unless you have a specific need those... You part of your room temperature '' problem, start by trying to make a temperature Correction '' problem start... ; test Equipment & quot ; wakes up & quot ; wakes up & quot ; to.! Not turn on while your A/C or heater runs & # x27 ; s an internal fault your. Powered by a degree or two measure humidity and room space resetting the system isnt on we address problems., be sure to start out with this thermostat if you need to change the email address to! Can Kasa smart Plugs Dim Lights Wi-Fi connection problems it is not performing well typically smart! That as the HVAC operates, it is not working, its either the ecobee there may be a problem with the cooling system... You set it to when youve never had the experience of setting up a new unit this, sensor...