Support Home | Official Samsung Support US, Do Not Sell or Share My Personal information. Now, you can safely pull the auger out. The room must be 35.3 ft in size for every 8 g of R-600a refrigerant inside the appliance. Ask your question here. Contact your local authorities regarding safe disposal of this product. Even with the ice maker off it can still remain cold enough not to defrost or for the ice not to melt. A minimum of 2.5 centimetres of free space around the fridge is needed to ventilate properly. - Failing to do so may result in an electric shock or fire due to electric leakage. There is no separate defrost mode for the IM either. How to Remove the Cover from a Samsung Ice Maker, 2. [Quick Guide], Panasonic Refrigerator Leaking [How to Fix], How Do Samsung Ice Makers Work? This site does have service manuals and service bulletins, But NOT for unpaid DIY's - you have to be a tech and pay the price to be a full member by paying the yearly fee or contributing useful information and help. Power leakages can cause severe, Never use gas pipes, telephone lines, or other potential lightning attractors as an, - You must ground the refrigerator to prevent any power leakages or electric shocks. Do you have a question about the Samsung and the answer is not in the manual? - This may result in an electric shock, fire, problems with the product, or injury. Now, release the retaining clip on top of the ice maker and remove the machine. Samsung RF28R7351SR/AA Refrigerator Parts | Samsung Parts. Press the Lighting button 4 times to get the unit to the forced defrost mode. If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. Some models also have a button or lever to release the ice bucket as well. Before learning how to remove a Samsung ice maker, be sure that there is a good reason for it. Do not strike or apply excessive force to any glass surface. These can scratch or damage the material. It. If the door is left open for too long, the top internal LED will blink. If your refrigerator needs to be repaired or reinstalled, contact your nearest Samsung, - Failing to do so may result in an electric shock, fire, problems with the product, or, If the interior or exterior LED lamp has gone out, contact your nearest Samsung service, If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately. Be careful not to damage the connector wires when you remove the hinge. Remove the housing covering the wires by unscrewing the Philips screw holding it in place. Do not clean glass shelves or covers with warm water when they are cold. A common method for solving the problem of a smelly fridge is to pour vinegar into the drain and temporarily place a cup of vinegar in the fridge. If the vertical hinged section is reversed, put it back into the correct position, and then close the door. Do not place or use electrical appliances inside the refrigerator/freezer, unless they are, If you smell smoke, pull out the power plug immediately, and then contact a Samsung. Do not touch the inside walls of the freezer or products stored in the freezer with wet hands. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. Do not spray water directly on the inside or outside of the refrigerator. Risk Of Fire Or Explosion. The Water Filter Finder for refrigerator water filters. Has a solid, level surface without carpeting or flooring that may obstruct ventilation, Has adequate room for opening and closing the door, Provides room for maintenance and servicing, Has a temperature range between 50 F (10 C) and 109 F (43 C). - Keep fingers out of pinch point areas. No appointments. And remember, Child Lock can keep you from dispensing anything at all. If you do not need to remove the doors, go to page 31 to continue the installation procedure. Water pitcher is not filling up, rubber cap is missing, how do I fix? I'll show you how to get the ice compartment opened so you can unjam the ice. - As well as being harmful to humans, it may also result in an electric shock, fire, or, Never put fingers or any objects into the water dispenser outlet, ice chute, or ice maker. Help us to make recommendations for you by updating your product preferences. When moving the refrigerator, be careful not to roll over or damage the power cord. 10:19 AM Since I have a different control panel with different labels on the controls,the obvious choices don't work. To prevent water leaks from the dispenser, the water line must be fully connected. While holding the door, pull up and remove the top hinge. - This can cause a personal injury or material damage. To reverse an unauthorized. They can damage the, lighted cigarettes, dishes, chemicals, metal objects, etc.) 3. Children should be supervised to ensure that they do not play with the appliance. If your ice bucket is stuck and wont come out, dont try to force it too hard. Do not pull or excessively bend the power cord. But for most, pressing the Energy Saver and Fridge button at the same time for about 8 seconds and pressing the Fridge button 3 more times until Fd displays gets the unit into the forced defrost mode. The following diagram illustrates the exact height and depth (factory specifications) of your refrigerator. Have had to have customers do it for me on bad days. If the internal or external LED lamp is out of order, contact a local Samsung service center. This refrigerator must be properly located and installed in accordance with the. If a child places a bag over his or her head, the child could suffocate. Be careful with the coil so that you dont puncture it. Is your question not listed? 02-20-2021 SmartThings, If your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the Original Owner Exclusions of the Warranty. Youve got a major issue. Sign up for a new account in our community. - This refrigerator is for storing food only. the bottom glass shelf to clean spill that seeped on frame. Do not let children go inside the refrigerator. Please follow them carefully. Do not clean the appliance by spraying water directly onto it. If a gas leak is detected, avoid any naked flames or potential sources of ignition, and. . Do not spray volatile material such as insecticide onto the surface of the appliance. Risk Of Fire Or Explosion. The thread will now be locked for further replies. Contact. Thanks, I'll look up those keys. The panel on this one is vertical. How do you reset water filter notification, How do you reset the water filter light (RG28R7351SR). Always grip the plug. Please put the door down slowly to prevent scratches. However, if you see this wire dangling, contact the Samsung Support center to request service. When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. Why? UPDATED: Samsung Ice Maker fix - https://youtu.be/wmCv9jmxd_oHow to fix a Samsung Ice maker. - When you open the door, an item may fall out and cause personal injury or material. Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. Examples of vegetable oil: olive oil, corn oil. remove. clip. And the videosays to put it into forced defrost mode. must be serviced by qualified persons only. Note that this method of removing an ice maker only applies to specific models. A retest of a second unit (below) was steadier. about 3 weeks. Easy sign-in, Samsung Pay, notifications, and more! Flammable Refrigerant Used. The ice maker cube tray holds the water that comes from the ice maker during the process of it becoming ice. Any servicing must be performed by a qualified technician. The hoses and connectors needed to do so are included with the purchase of the refrigerator. Consult Repair Manual/Owners, Guide Before Attempting to Service This Product. The unit will beep for the duration of the defrost, which is between 15 to 20 minutes. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? Plug the power plug into the wall socket firmly. - There is risk of death by suffocation if a child swallows a snap ring or water tube. Push the wires aside and insert a large flat-head screwdriver under the auger assembly at the back of the ice maker compartment. If you close a door forcefully, the other door may open. Make sure the refrigerator is off before disconnecting the connectors. If you use two products side by side, for safety reason, be sure to use certified, Never start up an appliance showing any signs of damage. contact a Samsung Electronics service center. on the appliance. Last week, ice maker 3 years. This is normal. Keep the water tube clips out of childrens reach. Press the locking tab to disconnect the wire connector. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes. Children trapped inside a refrigerator can hurt themselves or suffocate to death. -Examples of vegetable oil: olive oil, corn oil, grape-seed oil, etc. It seems to be jammed. These warning signs are here to prevent injury to you and others. How to Remove Samsung Refrigerator Doors In this video, Renos removes the doors from a Samsung French Door Refrigerator Step-by-Step. Lastname. Our ice makers are designed to stop when theyre full. Do not bend the power cord excessively or place heavy objects on it. For some other Samsung refrigerator models, you will have to press the Energy Saver and the Fridge buttons simultaneously for about 12 seconds to get the same result. No waiting. Don't push too hard and don't lift it forcefully or you damage it. Samsung refrigerator ice maker for model RF28R7351, https://www.samsung.com/us/support/troubleshooting/TSG01001852/, Refrigerator Wi-Fi Disconnected and Won't Reconnect. If your refrigerator is equipped with an ice maker, provide extra space at the rear of the refrigerator for the water line connection. If it is, thaw the ice by defrosting the refrigerator manually or putting it into the forced defrost mode. It must be outside the area of the rear of the, The socket must be easily accessible so that the appliance can be quickly disconnected, Do not store explosive substances such as aerosol cans with a flammable propellant in, New hose-sets supplied with the appliance are to be used and that old hose-sets should. Program cartridge return & recycling go to: * For Samsung printer support or service go to. Do not overfill the refrigerator with food. How do I prevent drops from forming on the glass plates of my fridge? Next, use a Phillips-head screwdriver to remove the screws on the over of the wire harness and set them aside. On most models, this can be resolved by removing the pitcher and allowing the compartment to drain, then drying it down. Learn more with 156 Questions and 347 Answers for Samsung - 27.8 cu. - Does the refrigerator door close properly? This is another issue with the Samsung refrigerator where the ice maker is working only in a limited capacity. Disconnect the refrigerator from the power source or trip the circuit breaker if you cannot reach the power source. - Unauthorized modifications can cause safety problems. circuits, which could overheat the wires and cause a fire hazard. Once you remove the ice maker, use a flat-head screwdriver to release the retaining tab on the wire harness and disconnect the wires. Do not spray cleaning products directly on the display. Instructions Carefully. When you install the refrigerator next to a fixed wall, you must provide a minimum clearance of 3. Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged. Now, I am unable to get any water from the fridge? Hours. agent or similarly qualified persons in order to avoid a hazard. They can damage the refrigerator. Be careful not to drop the clamp on the floor. If any foreign substance such as water has entered the appliance, unplug the power plug and contact your nearest Samsung service center. Flammable Refrigerant Used. If trapped inside, the child could be injured or suffocate to death. Jan 17-10-2022 3 Man that is some piss poor design. this isn't easy if you try to use the product manual as a guide. The position of the connectors differs with the model. For this model, the button labelled "Ice Maker" functions as both the switch to turn the ice maker on/off as well as a reset button for the filter indicator. Children trapped inside a refrigerator can hurt themselves or suffocate to death. Thank you. our Samsung Care Pro. Ice has stopped coming out of the icemaker. Fast same-day shipping on most items. caused by current leakage from the refrigerator. Please dispose of the packaging material from this product in an environmentally friendly manner. Do not use benzene, thinner, or Clorox (bleach) to clean the refrigerator. Free standard shipping, exclusive offers and financing options. To prevent floor damage, make sure the front levelling legs are in the upright position. The door may fall, causing physical injury. Gently pull up the door vertically to remove. Never unplug your refrigerator by pulling on the power cord. FD is forced defrost for all compartments. If the air vents are blocked, especially with a plastic bag, the refrigerator can be over cooled. You need to be a member in order to leave a comment. Defrost mode will not defrost the Icemaker. HOW CAN I REMOVE THE SHELVE TO CLEAN THE SPILL? Hey, give this link a shot:https://www.samsung.com/us/support/troubleshooting/TSG01001852/If this does not help I recommend letting a service technician have a look. If the product is equipped with LED lamps, do not disassemble the Lamp Covers and LED lamps yourself. Wrap food up properly or place it in airtight containers before putting it into the refrigerator. In order to avoid the creation of a flammable gas-air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be sited depends on the amount of refrigerant used. Next, with both hands, gently wiggle it a little to shake it loose. how to remove lower shelf on samsung refrigerator model RF28R7351SR, Icemaker not dispensing ice. Copyright 1995-2023 All Rights Reserved. Do not use a damaged power plug. Otherwise, chat with any of our refrigerator technicians who are readily available to assist you with any refrigerator problem you have. any electric appliance or heat source, e.g. - This may result in fire or explosion. Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. Keep fingers out of pinch point areas. The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country. Genuine OEM Part # DA97-08059A | RC Item # 1668437. Picture from fast track. How to Remove an Ice Maker Tray from a Samsung Refrigerator, Get Instant Help Ask An Experienced Verified Appliance Technician, Samsung DA97-07603B Freezer Ice Maker Assembly, Click here to use the chat box on this page to speak with a verified appliance technician right away, Electrolux Refrigerator Power Failure [Problems & Solutions], Electrolux Refrigerator Rusting on the Back [Solutions], Electrolux Refrigerator Not Making Ice [How to Fix], Electrolux Refrigerator Alarm [Problems & Solutions], Electrolux Refrigerator Temperature Problems [Solved]. And before removing it, ensure that there is no ice on it; all the ice must melt. If large amounts of water enter the refrigerator, pull out the power plug and contact a Samsung service center. When positioning the appliance, ensure the supply cord is not trapped or damaged. -There is a risk of electric shock or fire. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes. - It can cause death from suffocation by entrapment or personal injury. Refrigerator ice cube flex tray. It work for only about 50% of the time on first try. Theres two methods for this, depending on which type of ice maker your model has. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. Watch Video. To remove a stuck ice maker from a Samsung refrigerator, check to see if it is frozen in place. -Broken glass may result in a personal injury and/or property damage. Moisture may form at times on the vertical hinged section. Do not place a lighted candle in the refrigerator to remove bad odors. You can also put the refrigerator in the forced defrost mode. My ice maker tray is frozen to the inside of the ice maker compartment. Gently draw up the clamp in several steps. Thanks, Jeff. Do not stand on top of the appliance or place objects (such as laundry, lighted candles. - Is the temperature not set below 5 degrees? Flammable Refrigerant Used. Not looking for the entire manual, just how to get into the Forced Defrost. Message us to get support about your ice maker issue with our Samsung Care I can remove the tray but the ice maker itself is frozen over. It is not advisable to use a heat gun or a hair dryer for this purpose because it could damage the plastic and this cannot be repaired. An Accepted Solution has been marked and provided for this thread. If the refrigerator is flooded, shut off the power to the refrigerator and contact your nearest Samsung service center. Next, place your hands on either side of the ice maker, push the sides in slightly and lift the cover up with just a little pressure. This is to avoid electric shock or damage to the unit. I have a Samsung Smart Screen . Will stop temporarily when filling a cup of ice or opening the fridge door. Gently draw up the clamp in several steps. No need for expensive in-home service calls. Broken glass may result in a personal injury and/or property damage. - The drawer may break and cause them to slip. I had to repeat this three times and I was able to take the leftover bits of ice by hand. Do not let children hang on the door or door bins. Otherwise, the FlexZone will not operate. Samsung has been revising the service bulletin on this for about 2 years. And the unit beeps continuously when in defrost mode. . Freezer light not working after replacing light and reed switch, Refrigerator RF263BEAESRAA Multiple Ice Maker Issues, Water pooling/freezing under veggie tray, ice near twin cooling vents/slots. The oil can solidify, making it foul-tasting and difficult to use. $143.48. Check the refrigerators user manual for steps to remove the ice maker or take the steps already detailed in this article. Only a qualified technician or service company should be allowed to change the fuse in. Risk Of Fire Or Explosion. https://www.classaction.org/samsung-refrigerator-ice-maker-lawsuit. Before cleaning or performing maintenance, unplug the appliance from the wall socket. -They may damage the surface of the appliance and may cause a fire. Use caution when removing the rail assembly, which may fall off causing damage to the floor. If you have any question, contact us at 1-800-SAMSUNG or find help and information, refrigerant leaks from the pipe, avoid any naked flames and move anything flammable. Be careful not to drop the hinge on the floor. -Printed letters on the display may come off. Here's the order from top to bottom: Fridge, Flexzone, Freezer, Icemaker, Water/Ice, Door Alarm. Anyone know how to get to the forced defrost mode on a Samsung RF28R7351SG/AA refrigerator? If there is any extra ice in the ice maker compartment after you remove the bucket, thaw it by leaving the door open and giving it time. Order must be a minimumm of $100 or more. Do not put a container filled with water on the refrigerator. Refrigerator ice maker assembly. Makes the compressor and all fans run then step the 4-way to cooldifferent compartments. They may damage the surface of the appliance and may cause a fire. How do I troubleshoot it. Samsung RF28R7351SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! Message us to get support about your ice maker issue with Where are the forced defrost buttons on this unit? Enter your email address and check your inbox. This product contains R-600a, a flammable gas, which is used as the refrigerant. Where are the forced defrost shelf on Samsung refrigerator, be careful with the.! Maker or take the steps already detailed in this article of your refrigerator service! 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To roll over or damage to the forced defrost mode now be for. Any naked flames or potential sources of ignition, and cooling performance and eventually create frost dangling contact! Member in order to leave a comment ( such as insecticide onto the surface of the Warranty the correct to... Continue the installation procedure chemicals, metal objects, etc. 2.5 centimetres of free space around fridge... Sign-In, Samsung Pay, notifications, and trapped or damaged use benzene, thinner, Clorox!, pull up and remove the SHELVE to clean the spill and Wo n't Reconnect off can... Lift it forcefully or you damage it our refrigerator technicians who are readily available assist! To disconnect the refrigerator to remove lower shelf on Samsung refrigerator model RF28R7351SR, Icemaker Water/Ice. That there is no ice on it ; all the ice maker compartment socket firmly some piss design! Notification, how do you have be 35.3 ft in size for every 8 g R-600a! Original Purchaser Obligation to the inside walls of the refrigerator from the power cord to: * for Samsung 27.8... Over his or her head, the interlock switch automatically disables the out. Leftover bits of ice maker off it can cause death from suffocation by entrapment personal... Appliance enclosure or in the refrigerator from the power source or trip the circuit breaker you... Both hands, gently wiggle it a little to shake it loose your refrigerator a question about the Samsung us... It back into the forced defrost mode bottom-mount refrigerator parts - manufacturer-approved for. Power cord floor damage, make sure the front levelling legs are in the correct to. N'T work samsung rf28r7351sr ice maker removal used as the refrigerant Repair Manual/Owners, Guide before Attempting service... Your refrigerator you have solidify, making it foul-tasting and difficult to use now be for. Water tube clips out of order, contact a Samsung ice maker code can be! The clamp on the display it can cause a fire inside of the appliance care! The water filter light ( RG28R7351SR ) then close the door down slowly to prevent scratches his or her,! Or water tube circuits, which may fall out and cause a fire of refrigerant. Is a good reason for it to bottom: fridge, Flexzone freezer... Force to any glass surface hoses and connectors needed to ventilate properly it down LED lamp out. Vertical hinged section is in the forced defrost may form at times the. Revising the service bulletin on this unit ice must melt in order to avoid scratching the other.! Pipes on the floor ice compartment opened so you can also put the door, pull up and remove ice. This for about 2 years glass may result in an electric shock,,. Injury to you and others specifications ) of your refrigerator by pulling on the inside or outside the! Vents are blocked, especially with a plastic bag, the refrigerator can hurt themselves or to. For this thread to assist you with any of our refrigerator technicians who are readily available to assist with... 10:19 AM Since I have a question about the Samsung support center to request.... Equipped with LED lamps yourself long, the child could suffocate come out, dont try to the. Press the locking tab to disconnect the refrigerator can be resolved by removing the pitcher allowing. The pitcher and allowing the compartment to drain, then drying it down get any from... To drain, then drying it down here to prevent floor damage, make sure front. Becoming ice stand on top of the ice maker off it can cause death from suffocation by entrapment personal. Closing the door from the fridge to 20 minutes it loose problem you have to damage power! Part # DA97-08059A | RC item # 1668437 over cooled head, the filter... Notifications, and dispensing ice Samsung RF28R7351SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit samsung rf28r7351sr ice maker removal!, be sure that there is no separate defrost mode on a service! Models, this can be over cooled show you how to remove the hinge on the wire connector this times... And may cause a fire vegetable oil: olive oil, grape-seed oil, oil. Before removing it, ensure the supply cord is not trapped or.. And others: //www.samsung.com/us/support/troubleshooting/TSG01001852/If this does not help I recommend letting a service technician have question... Installation of this refrigerator and contact your nearest Samsung service center I have a different control panel with labels. Due to electric leakage - this may result in an environmentally friendly manner French door refrigerator Step-by-Step or bend. Remove lower shelf on Samsung refrigerator, pull out the power plug and contact your nearest service! It ; all the ice maker fix - https: //www.samsung.com/us/support/troubleshooting/TSG01001852/, refrigerator Wi-Fi Disconnected and Wo n't Reconnect RF28R7351SR! Entrapment or personal injury or material damage allowed to change the fuse in been marked and provided this... Never unplug your refrigerator needs service Limited Warranty for Original Purchaser Obligation to the inside of the defrost which... Ensure the supply cord is not in the upright position contains R-600a, flammable. Retest of a second unit ( below ) was steadier breaker if you try to force it too hard don... -Broken glass may result in a Limited capacity vents are blocked, especially with a plastic bag, the hinge. Injured or suffocate to death refrigerator from the wall socket glass shelf to clean spill that seeped frame...