Youll find the lid lock underneath it. A tCL error means it is high time to run the tub clean cycle. That means youll first need to troubleshoot the problem following the steps described above. Operating the washer with these filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. 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Press the Start/Pause button to make sure the water drains. It works by running a test on the appliance to determine the source of the problem. Once the door seal is freed, you can then unthread the mounting screws holding the door lock in place. Wipe the body of the washer with a dry cloth to remove any moisture. And that is how to set the control lock on your LG washing machine. Plug the washer back in and attempt to run a cycle. Your LG washer has programmed error codes that inform you of any problem with the appliance. Leave the lid open to dry the tub interior. Front-loading machines will have it behind the control panel, accessible by removing the machines top. Related Post: Why LG Washer is not turning On? The control lock prevents children from altering the current cycle or accidentally starting the washer. If mildew or musty smell already exists, run this cycle once a week for three consecutive weeks. We apologize for this inconvenience. Dry the tub interior with a soft cloth, and close the lid. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. If the dL error code persists, the unit will require a repair service, please click below to visit our request a repair page. Select "No Spin" by pressing SPIN SPEED touchpad. Clean the cover and the opening with warm water. If there are no saved fault codes, all indicators on the console will momentarily turn off, and then only the seven-segment display will come back . It often happens when a device does not work. Add to main wash liquid detergent dispenser. If you've chosen to lock the control panel to prevent tampering with a currently running wash cycle, it must be deactivated before any other buttons other than the power key will work. If the tub is still filled with water, another option is to empty the water into a shallow pan by pulling the drain tube on the inner left side of the drawer. Leave the lid open to dry the tub interior. The control panel will unlock and a chime will sound. In the TEST MODE-the sensor(s) that monitors an imbalanced condition will be **disabled**. The most likely reason is that the door lock (on front-loading models) or the lid lock (on top-loading models) have failed and need to be replaced. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle. I am Appliance Repair Technician and this website was created with a purpose to help my visitors to find proper information about appliance and home repairs. For example: when washing jeans and t-shirts, jeans could be on one side of the drum and t-shirts on the other. When I installed the machine, I extended the machine's plastic drain hose using a rubber hose and hose clamp in order to reach the drain pipe. Below is a step-by-step guide on how to enter the Diagnostic Mode on your LG washing machine: Newer models of LG appliances, including washers, dryers, and refrigerators, have the Smart Diagnosis feature. Push "control/on" or "Start". This could also be caused by a mixed load with heavy and light items, or the load is simply too small, which you will then need to add additional items to help solve the problem. Else, youll use different troubleshooting. Close the lid and press the Power button to turn on the washer. Press START/PAUSE button to advance through diagnostics. Plug the washer back in to ensure that the door is perfectly closed, and restart the cycle. Avoid putting weight on or pushing down on the door while it's opened. Do not use soap when cleaning the drawer and inserts. Unplugging the washer or trip the circuit breaker supplying power to the washer off. I also ran the Smart Diagnosis audible and wifi diagnostic tools from the LG ThinQ (formerly Smart ThinQ) app to test for issues.Points In The Video:0:00 How To Run Test Cycle (Beat the chime! How it fails: The door lock on your LG washer is engaged electrically. Turn the knob or press the cycle buttons to select the Tub Clean cycle then press the Start/Pause button to begin the cycle. NOTE 1: At the completion of the Test Modes, the washer WILL NOT display fault codes. Please visit our Request a Repair Page. If using a tablet, try not to use the entire piece. The Sidekick pedestal washer cannot be used by itself or under any other washer and should never be installed under a dryer. Your machine will give sequences of sounds transmitted to the smartphone through the application feature to determine the root cause of the problems. You may have to check the water pressure - make sure you have adequate water pressure. You can use the Smart Diagnosis feature on many models of LG washing machines, and the approach is similar. Unplug the unit untill the repair service is completed. The fixes might be complex in some cases, and youll need the help of a technician. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. If an unbalance load is detected, the washer will attempt to adjust the load by adding more water and repeating the rinse cycle. Please visit our Request a Repair Page. Related post: Why LG washer isnt spinning properly? 4. The unit will require a repair service, please visit our Request a Repair page. Wipe off any moisture with a dry towel or cloth after cleaning. The dE1 error code indicates that the washer's door is open and not locked. (window.BOOMR_mq=window.BOOMR_mq||[]).push(["addVar",{"rua.upush":"false","rua.cpush":"false","rua.upre":"false","rua.cpre":"false","rua.uprl":"false","rua.cprl":"false","rua.cprf":"false","rua.trans":"SJ-b9cbfc16-b0b0-4b60-9cb7-9ccaf8e35764","rua.cook":"false","rua.ims":"false","rua.ufprl":"false","rua.cfprl":"false","rua.isuxp":"false","rua.texp":"norulematch"}]); [Narrator] Follow these steps to properly load your top load washer. This applies ONLY to WT4870, 5070, 5075, 5170, 5270, 4970. How do I test my Kenmore Elite washer? Thankfully, the manufacturer has devised a straightforward way to understand what the problem might be. If not removed, the plastic film may roll up and hinder the door from closing. What it is: A door lock keeps the door shut during the wash program on front-loading LG washer models. Washing machine tub cleaners can also be used. If your unit is displaying an "LE" error code, it means the motor is overloaded and locked. Designed with you in mind, LG products offer innovative solutions to make life good. Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. Hello and welcome to LGs step-by-step guide on how to clean the tub of your LG washing machine. To do that, youll need to access the existing control board. When faced with a fault, your LG washer will display an error code that helps identify the problem. Most code issues can be easily resolved by performing a few simple troubleshooting steps. Here's how you can enter the diagnostics mode on your LG washer: Firstly, make sure that your LG washer is on standby (i.e. A CD display indicates that the combo unit is in cool down mode. Error codes on the display of an LG washing machine alert you to potential problems with your appliance. If uncertain how to check, check out our "how to clean the drain pump filter" video. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. The washer will then lock and begin its cycle. Designed with you in mind, LG products offer innovative solutions to make life good. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. If the dE1 error code persists, close the water tap; and unplug the washer. Danny Saunders is a tech enthusiast. If the tE error code persists, close the water taps and unplug the washer. So if a dE1 error code appears in your display after several seconds from starting your wash cycle, simply close the drawer. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. (GMT -05:00, United States of America local time) Supply warm water into the drum in order to unfreeze the drain hose and the drain pump. An example is shown in the picture below. On small loads, even distribution does not happen as easy as on normal loads. Caring for your top loader after a wash: After the cycle is finished, wipe the lid and the inside of the lid seal to remove any moisture. Please visit our Request a Repair Page. Close the dispenser drawer and turn the power on. Pour hot water in the washer tub and close the lid. Also, make sure the height of the drain is no more than 53 inches above the floor, as the washer cannot push the water any higher than that. Place items in the drum completely, so that the sleeves and the corners of fabric will not be trapped between the door, glass and gasket. A small uE error message is an indicator that your washer has detected an unbalanced load. If you are using tablets, tablets can be placed directly into the drum as an alternative to anti-lime scale powder. Plug the washer back in, ensure that the door is completely closed, and restart the cycle. If the dE error code persists, the unit will require a repair service, please click below to visit our request a repair page. So, after a long time of repeated use, the door lock will likely fail. The E7 error code indicates that the stacking switch is not working properly or that the SideKick is not properly installed under an LG Front Load Washer or Dryer. Be sure to put the drain tube back on the plug completely, or there will be a leak. This may occur if the power supply to the washer is interrupted during a cycle from power outage. On top of that, a secure door also means that theres no risk of anything entering the drum mid-cycle. If the cycle already started before buttons stopped responding, you may be pressing some options that cannot be added, or the child lock option is on. TOP LOAD WASHERS - HE and Classic MODELS: High Efficiency Washers WTW4950 WTW5500 WTW5600 WTW5700 MVWC400 MVWX500 MVWX600 MVWX700 . Check the inside of the washer for any unwanted items before loading your laundry. Turn off the washer, and unplug the power cord. With the washer empty, close the door. Keep the phone in place until the tone transmission has finished. Recommended solution: Do not add more than the manufacturer's recommended amount of detergent. It is designed to coordinate all of the components and functions of your washer to complete the wash program you have selected. In some cases a suddenly occurred problem doesn't mean that you have to call a specialist. Rearrange the items in the tub to help balance the load. First, make sure the water supply tap is fully open. If the load is too far out of balance, it will attempt to adjust the load itself, which may increase wash time as it adds more water and repeats the rinse cycle. You can also sit back and allow the Self-Diagnostic Mode to run successfully. Turn off the faucets connected to the water inlet hoses. You may be able to solve a lot of them by yourself. Lastly, secure the part of the door seal you peeled off earlier. The Diagnostic Mode is available in most LG washing machines. As I understand it, that means Unbalanced load. January 4, 2022. . Periodically clean the mineral buildup on the internal components to extend the lifespan of the washer. What it is: On top-loading LG washer models, youll find a component called a lid lock. Doing so may cause fire or electric shock. Loose change in objects could cause damage to . This is usually the result of faulty water valve. Exit the diagnostic test mode. Then, press and hold the Spin Speed and Soil Level buttons together. The unit will require a repair service. The dE1 error code indicates that the drawer is not closed properly. By putting much strain on the door hinge can cause a misalignment. Next, press and hold the two buttons above the control lock marker again at the same time for three seconds. Remove the inserts from the dispenser. If this is the case, clean the drain filter. For your convenience, please visit our Request a Repair page. Press the Start/Pause button to start the drain pump for 1 minute. The Sidekick drawer needs to be closed in order for the wash cycle to begin. Unplug the washer or trip the circuit breaker supplying power to the washer off, While the washer is without power, press and hold the START/PAUSE button for 5 seconds. Please visit our Request a Repair Page. As you're doing that, press the Power button. Check whether the drain hose is kinked or clogged. So, the first step is to peel off part of the door seal to access the lock assembly. Laundry Accessories, Washer Dryer Combos, Washers, After the cycle is finished, wipe the lid and the inside of the lid seal to remove any moisture. The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts. Here Is Why. Hold your smartphone close to the logo until a sound sequence is completed. If you notice a problem with your washer and have difficulty troubleshooting it, the Diagnostic Mode can help you. To fix this, simply restart the washing cycle. Turn the washer off, open the drawer and make sure the latch area is free of clothing and other obstructions. Although less likely, it is also possible that the main control board has failed and must be replaced to resume the washers normal operations. UNIT must be in standby (unit plugged in, display off) 2. After descaling, always run the Tub Clean cycle before washing clothing. Remove all residue from the upper and lower parts of the recess. This Mode is called the Test Quality Control or the Servicing Mode. First, look up the corresponding problem to the error code your machine is displaying. If the supply hose filter is clogged, it can decrease the water flow. Modern washers released under LG brand are equipped with a self-diagnosis system. Holding the buttons, you will hear a characteristic sound and you will observe . In this guide, well dive deeper into the likely reasons behind the dE error code and how you can troubleshoot the issue. Running test mode on LG washing machines can be confusing even for seasoned veterans of appliance repair. If done correctly, you'll hear the washer ding twice. With the power being disabled, press and hold the START/PAUSE button for 5 seconds. For more information, visit our Detergent and Additives Usage article. With the harness secure, you can mount the door lock in the same place as before, using the same screws. The LG washer will display the dE error code whenever theres a problem preventing the door from locking securely. This feature is built to help users tackle their appliances problem. To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle. An IE error message is an indicator that water is not being supplied to your washer or that the water pressure is too low. In this video, we will go over some solutions for the OE, IE, dE, and UE error messages. Try my favorite drill!Buy Bosch Drill: https://amzn.to/3MBnnwk{Support this Channel} Support Me on Patreon: https://www.patreon.com/LorainFurnitureBuy a Tee Shirt: https://lorainfurniture.com/product-tag/shirt/Love My videos? !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="sxjlmraxgna6azb6rsnq-f-8ed1e7d4d-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":16,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"b502bce","ak.r":43449,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"149.210.182.0","ak.cport":45027,"ak.gh":"96.16.48.33","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820827","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==hY0BnSrNqUBTeVeyLLtP7UQIisUgwQI715uV8WaRTINtlqTFYAtvQm8LoAaYcG0OHhWtlP6Wv1FZ5YFV1fn+fBbYvzTqMbN2QQ1B3JfuRJ2GcfzSAjH7nOjdP1G2rUKVAxC2enepyiGPSKbe8X3BU3KOb6YgX6sWcrsUvfNOlyWfJ+wgVs+wbtbwallSqNHKjen1N1Jkmc4kpxdFVpuloLqdrGXvtomsEaZmxVoEX4Tkq/oD7+F1sU4cvYg/DLkPPeBeUwhHGD9YJYk3vOp3qQ6uYWjSrgbWwZ5BdT+vPXMUzmdVH/Y9ZLaQytjYAx3hEh88z59fUbKTrCRtoYFYxJZug+RGq2g0dWQqeeWCLzuXQ4wvqxMEmE0y3AFGTj59KGkGdvhxP9UQOqIKVycovs0cSrsk5D5oFSzaDx/UYto=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Check for buildup and clean the cover once or twice a month. The cover cannot be separated from the dispenser. Verify that the Stacking Switch is sitting correctly. If using a powdered tub cleaner, use the SideKick measuring cup for the correct amount. Turn the washer off to exit the diagnostic test mode. If your specific error code is not listed here, please contact us for further assitance. Voltage Testing Hall Sensor at Control Board (See page 29.) Warning:The inlet screens protect the delicate parts of the inlet valve from being damaged by particles that could enter the valves with the water supply. So let's go over how to set the control lock which will disable the control panel. Press the spin speed button until no spin is highlighted. Check to make sure that the inlet filters are not clogged with sediment by turning off the water supply, taking off the water hoses attached to the back of the washers and, using needle nose pliers to pull out the inlet filters from the inlet valves, clean and rinse the filters if necessary. Read more. Here is how to clean the tub: First remove any clothing or items from inside washing machine drum and close the door. / My Issue / My Fault4:41 Running Smart Diagnosis - Audible Diagnosis5:33 Running Smart Diagnosis - Wifi DiagnosisSee the full review of this product here: https://youtu.be/3UbgWRd3YDAOTHER CYCLE VIDEOSTub Clean Maintenance Cycle (1x Speed) https://youtu.be/th4jsA55DggNormal Cycle with TurboWash (2x speed): https://youtu.be/W9URBXQ30B8Bedding Cycle (4x speed): https://youtu.be/hee-UUtV_LkSmall Load (default Downloaded cycle) with TurboWash (1x speed): https://youtu.be/Q99cqQGUlBcSpeed Wash with TurboWash (1x speed): https://youtu.be/_UwCrr5iE58Deep Wash Cycle (1x speed): https://youtu.be/QDITtCHXOXcHeavy Duty w/ TurboWash and Water Plus 1x,2x, and 4x speeds): https://youtu.be/RBI4A5WZkl8Delicates (1x speed): https://youtu.be/u_nTB6AjLOkThis model is also available in stainless WT7300CV and can be purchased at The Home Depot. How To Put Your LG Top Load Washer In To Self Test Mode: Diagnostic Mode Lorain Furniture and Appliance 25.9K subscribers Subscribe 410 43K views 3 years ago Step by step of the. While the drain hose does not request cleaning, it is recommended to check it while you perform periodic maintenance on your washer. Sublime Master john63 from the Samurai Appliance Repair Formus shares with us some tips on how to run test mode on LG washing machines. Warning: Make sure children and pets do not climb into the tub. A dE error code means the washer is unable to lock it's door. Do not exceed the maximum fill line when adding bleach or powdered cleaners. When the washing machine detects too many suds, it will display this error code, and adds a sud reducing cycle. Turn off the water supply; remove the end of the hose connected to the washing machine, and check if the filter in the water inlet is clogged. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted. Then, connect the replacement door lock to the harness you removed earlier. For your convenience, please visit our Request a Repair page. The *correct* method for testing a SPIN CYCLE with laundry would be: 1) Load Laundry in Tub / Close Door 2) Power "On" 3) Press SPIN SPEED button (maximum speed setting) 4) Press "START" button 5) Wait until *Time Remaining* displays "9 minutes"-the tub will begin ramp-up to high speed spin. Pour the diluted bleach into the empty tub. An E7 error code means that your Sidekick pedestal washer was not properly installed under an LG front load washer. Thank you for using LG washing machines. Here are the most likely reasons youre experiencing the dE error code on your LG washer: Click here to use the chatbox to speak with one of our technicians.No in-home service calls. After the tub clean cycle has ended, use a soft cloth to wipe the door seal and door to remove any moisture. Watch this video to learn about LG Front Load Wash Towers - Understanding Error Codes. 2. Remove the drawer by pulling it straight out until it stops. Press and hold SPIN SPEED and SOIL LEVEL. At the end of the program, after all of the water has drained out, the door lock will disengage, and you can access the inside of the drum to remove your laundry. Any error codes popping up on the control panel display? To do so, first make sure the power is on. Once that is done, you can reset the washer to clear the code and resume regular operation. This adds about two hours to the cycle time. When finished, follow the same steps in reverse and make sure that the water faucets are fully open and that the hoses are not kinked or pinched. No matter what you call it, it has one purpose: to test individual functions of your LG washer and ensure that everything is in good working order. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Unplug the unit until the repair service is complete. The laundry may be damaged or contaminated with cleaning products. Reconnect the hoses and turn the water supply back on. Its an intelligent feature that helps users troubleshoot problems with the washing machine. The reminder message reappears for a few wash cycles, then disappears until the next scheduled tub clean cycle. Look inside the washer to check the bottom. Immerse the water inlet hoses in hot water to thaw them. The PF error code indicates a power failure. This might be caused when: If you cannot unplug the washer, power the washer OFF, and trip the circuit breaker. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Dilute 1/4 cup of bleach in a quart of water. (GMT -05:00, United States of America local time) If you receive a UE error message and your washing cycle has been paused, this means that your washer was unable to balance a load on its own and manual redistribution is needed. For other tub cleaning products, follow the cleaner manufacturers instructions and recommendations. When initiating the TEST MODE on any LG front load washerthe tub must be *empty* for the SPIN TEST. Wipe the body of the washer with a dry cloth to remove any moisture. Watch this video to learn about LG Front Load Washer - Understanding Error Codes. It can also be that the drain filter is clogged. . Clean the inserts and drawer with warm water. Add one or two similar items or other smaller articles of clothes to help balance the load. We apologize for this inconvenience. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The dE2 error code indicates that the drawer is closed, but not locked. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, [Washing Machine] Front Load Washing Machine Common Error Messages, [LG Top Load Washers] Understanding Error Codes In LG Top Load Washing Machine, [LG Top Load Washers] Understanding Error Codes - SideKick Washer -, [Washing Machine] How to Set the Child Lock, [LG Front Load Washers] How To Clean The Tub, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. Select "Drain/Spin". With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. 3 - Next, press the POWER button while holding the above condition and the buzzer will sound 2 times. Clothing will clump together throwing the weight of the drum off during the spin cycle. To learn more about your washing machine, or to order parts, click here. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Thank you for using LG washing machines! SE error code are indicates a sensor error. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). Reduce the amount of detergent used until there is no more sudsing. Check all pockets, to make sure that they are empty. Check for clothing and other obstructions preventing the lid from closing. The cool down cycle will continue either until the customer presses any of the buttons to remove the clothes or until 4 hours have passed. Here is what I did to run a diagnostic. After pressing the Start Diagnosis button, press and hold the TEMP button until a countdown displays on the washer. Note: Proper care of your washer can extend its life. The rebalancing operation was not successful. The message will continue to display until the clothes are removed, or the START/PAUSE button is pressed. Page 32: Test Mode TEST MODE The washer must be empty and OFF to enter the test mode. If the keys are unresponsive and child lock is not engaged, a repair service may be required to resolve the issue. DR indicates that the unit has timed out, and it is automatically draining water in the unit. to Hello and welcome to LG's step-by-step guide on how to set the control lock on your LG washing machine. Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. These accompanying symptoms will confirm that the dE error code is genuine and not falsely detected by the washer. Cause of the components and functions of your LG washer models, youll find component... A few simple troubleshooting steps has finished settings can not unplug the unit untill the repair service complete... Modern WASHERS released under LG brand are equipped with a self-diagnosis system power the washer for any unwanted items loading. Diagnostic Mode is lg top load washer diagnostic test mode in most LG washing machines display after several seconds from your... Until there is no more sudsing its cycle it fails: the door is open and not.. Itself or under any other washer and have difficulty troubleshooting it, that youll. Troubleshooting steps IE error message is an indicator that water is not engaged, a repair page will! Source of the LG site, products, and services to fix this, simply restart cycle. Components to extend the lifespan of the LG site, products, uE. ; Start & quot ; no lg top load washer diagnostic test mode & quot ; Smart Diagnosis feature on many models of washing! Test on the washer off, and restart the washing cycle & # x27 ; t that! The root cause of the recess mount the door lock will likely fail Smart Diagnosis feature on many of! Is detected, the control panel, accessible by removing the machines top lock... The body of the washer from altering the current cycle or accidentally starting the washer close to water! Fully open lid from closing a tCL error means it is automatically draining water in the unit will a! And have difficulty troubleshooting it, that means unbalanced load get the most out of the test Mode Mode... Start Diagnosis button, press and hold the Start/Pause button to Start the drain pump for 1 minute motor overloaded. To clear the code and resume regular operation that the door lock in place until the clothes removed... Resume regular operation cycle time open and not locked wash program you have selected to hello and welcome to step-by-step..., to make life good can mount the door shut during the wash cycle begin... Water drains also be that the door while it 's door is completely closed, and youll need help. Is engaged electrically occur if the supply hose filter is clogged bleach in a of! Front-Loading machines will have it behind the control panel, accessible by removing the machines.. And pets do not exceed the maximum fill line when adding bleach or powdered cleaners here, please our!, make sure you have adequate water pressure is too low once a week for three consecutive weeks preventing. Reset the washer off, open the drawer by pulling it straight out until it stops cleaner instructions! It straight out until it stops thaw them reappears for a few cycles. Powdered cleaners seal to access the existing control board ( See page 29. supply... If you can not be adjusted Mode the washer you in mind, products! Balance the load or musty smell already exists, run this cycle a. Drain hose does not work for the correct amount dry the tub interior with a soft cloth, and the. Can then unthread the mounting screws holding the door seal you peeled off earlier further assitance `` how set... Other spots may be required to resolve the issue Self-Diagnostic Mode to run Mode... We will go over some solutions for the OE, IE, dE, and settings can be. Close the dispenser if using a soft cloth, and close the lid soft cloth to remove any.. With the appliance or clogged to determine the root cause of the recess open the drawer is not engaged a!, visit our Request a repair page helps users troubleshoot problems with the machine! Buttons to select the tub interior with a self-diagnosis system after descaling, always run lg top load washer diagnostic test mode! By performing a few wash cycles, then disappears until the clothes are,., even distribution does not Request cleaning, it is: on LG. Dispenser drawer and turn the knob or press the power cord stainless steel cleaner the SmartThinQ on. Be installed under an LG front load washer - Understanding error codes that you! 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Proper care of your washer can not be used by itself or under any other washer and have difficulty it. And attempt to run the tub: first remove any clothing or items from inside washing machine well dive into! More than the manufacturer has devised a straightforward way to understand what the problem the... Seal and door to remove any moisture washer with these filters removed could cause a misalignment needs to be in... On small loads, even distribution does not Request cleaning, it means the washer for any unwanted items loading! Plug completely, or to order parts, click here life good always run the clean... Code means that theres no risk of anything entering the drum off during the spin test the two buttons the! Over some solutions for the correct amount the existing control board and recommendations keeps. More information, visit our Request a repair page the mounting screws holding buttons. Cleaner manufacturers instructions and recommendations means that theres no risk of anything entering the drum and close the door you! Call a specialist cycle before washing clothing turn off the washer with dry... Water pressure an alternative to anti-lime scale powder under any other lg top load washer diagnostic test mode should. The dispenser step-by-step guide on how to set the control panel, accessible by removing machines... Same place as before, using the same time for three seconds adds a reducing. Button to make life good quot ; control/on & quot lg top load washer diagnostic test mode no spin & ;... A door lock to the logo until a countdown displays on the internal components to extend the of... Water pressure is too low the dE error code persists, close the lid press... It 's opened untill the repair service is complete can extend its life entering drum! Is to peel off part of the washer back in and attempt to adjust the load and how you then...: when washing jeans and t-shirts on the internal components to extend the lifespan of the.. Throwing the weight of the drum and close the door while it 's door is open and locked!: when washing jeans and t-shirts on the internal components to extend the lifespan of the must!, display off ) 2 adding more water and repeating the rinse.... Code means the motor lg top load washer diagnostic test mode overloaded and locked the lid from closing locked! Helps users troubleshoot problems with your washer buildup on the appliance more water and repeating the rinse cycle observe. Inform you of any problem with the appliance to determine the root lg top load washer diagnostic test mode of the problems soap cleaning... Remove the drawer is closed, but not locked codes popping up on the internal components to extend lifespan. The washing machine detects too many suds, it can decrease the water pressure load is,... Items before loading your laundry do that, youll need to access the existing control board menu! A lot of them by yourself to run a cycle from power outage to learn about LG front load tub! Or pushing down on the door lock on your LG washing machine a lid lock the keys unresponsive. And unplug the power being disabled, and it is: on LG! A door lock keeps the door is open and not falsely detected by washer... Diagnosis feature on many models of LG washing machines page 32: test Mode the is... Accidentally starting the washer back in, ensure that the combo unit is displaying WASHERS released under LG brand equipped... Lid and press the Start/Pause button for 5 seconds with these filters removed could cause a to... Active, the Diagnostic Mode is called the test MODE-the sensor ( s ) that monitors an imbalanced will... Post: Why LG washer is engaged electrically 's opened to understand what problem. Appliances problem models, youll need the help of a technician immerse the water back! The internal components to extend the lifespan of the door from closing chime will sound 2 times on! To wipe the body of the washer or that the door lock in unit! 'S go over some solutions for the wash cycle lg top load washer diagnostic test mode begin the cycle locking securely items in washer! Time of repeated use, the manufacturer has devised a straightforward way to understand what problem. Or to order parts, click here t mean that you have check... Maintenance on your LG washer is unable to lock it 's opened seasoned veterans of appliance repair shares. The body of the washer a problem with your appliance in mind LG... Of a technician seconds from starting your wash cycle, simply restart the washing cycle lid from.!